AM/DM - Digital & Inclusive Insurance
EFU Life Assurance Ltd.
Published Date: • Karachi, Pakistan (On-Site)
This employer is no longer accepting CVs
Description
EFU Life Assurance Ltd. is seeking a proactive Digital & Inclusive Insurance AM/DM to lead innovative digital transformation initiatives and develop inclusive insurance products that broaden market reach and enhance customer engagement. This position requires a candidate with a minimum of three years of professional experience who excels in data analytics, digital product development, customer experience management, and regulatory compliance. The role focuses on applying strategic digital transformation frameworks and integrating technology solutions to revolutionize insurance offerings and improve business performance. The successful candidate collaborates extensively with internal departments and external partners to implement inclusive insurance models that meet regulatory standards and align with the company’s overall strategic goals. The role emphasizes risk management, business development, and stakeholder engagement by leveraging data analytics for precise risk assessment and financial modeling. Strong communication skills enable the manager to effectively convey complex strategies and build collaborative partnerships that support microinsurance development and elevate customer satisfaction in a competitive market landscape.
Responsibilities
- Develop and implement digital transformation strategies to enhance digital product offerings and customer experience.
- Design and manage inclusive digital transformation models that expand access to underserved populations while ensuring compliance with industry regulations.
- Conduct in-depth data analytics and generate actionable insights to inform risk management, pricing strategies, and product development.
- Collaborate with cross-functional teams and external stakeholders to integrate technology solutions that improve operational efficiency and customer engagement.
- Lead initiatives to identify and develop new distribution channels for insurance products, focusing on digital platforms and innovative delivery methods.
- Oversee customer experience management by analyzing feedback and market trends to continuously improve service quality and customer satisfaction.
- Apply risk management principles and financial modeling techniques to evaluate product viability and support business growth.
- Foster strong relationships with microinsurance partners, regulators, and industry bodies to support product innovation and compliance.
- Prepare clear and concise reports, presentations, and communications to articulate complex concepts and digital transformation progress to diverse audiences.
- Monitor emerging trends and regulatory changes in the insurance sector to adapt strategies and maintain market competitiveness.
- Support business development activities by identifying market opportunities and contributing to strategic planning efforts.
- Champion the adoption of digital transformation frameworks within the organization to drive cultural change and operational excellence.
Experience
3 Years
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Required Skills
- Digital Transformation Strategy
- Insurance Product Development
- Customer experience management
- Data Analytics and Insights
- Inclusive Insurance Models
- Stakeholder Engagement
- Technology Integration
- Risk Management
- Digital Transformation Frameworks
- Identify new channels