Workflow Platform Administrator
Growdigit
$ 50,000 • Published Date: • California, USA (Hybrid)
This employer is no longer accepting CVs
Description
The Workflow Platform Administrator will work closely with various stakeholders to configure platform settings, manage user access with strict role-based controls, and support change management processes within Growdigit. The position requires excellent communication skills to coordinate effectively with business users and technical teams, ensuring platforms meet organizational needs. While this role does not currently involve managing a team, the administrator will play a pivotal role in driving digital transformation efforts through an in-depth understanding of business process management concepts and emerging AI-enabled workflow technologies. Maintaining data security and compliance standards is a key responsibility essential to protecting organizational assets and information integrity.
Responsibilities
- Administer and configure workflow automation platforms such as Kissflow, Cflow, Pipefy, or comparable tools to meet business requirements.
- Develop, maintain, and enhance routing logic, dynamic forms, and approval workflows to streamline business processes.
- Manage user access and permissions by implementing role-based access control to ensure system security and data privacy.
- Perform integrations with other systems and manage APIs to enable seamless data exchange and improve process automation.
- Monitor platform performance, identify issues, and employ strong problem-solving skills to resolve technical challenges promptly.
- Collaborate with stakeholders and cross-functional teams to understand workflow needs and deliver effective automation solutions.
- Support change management initiatives by documenting configuration changes, testing new features, and training end users as needed.
- Ensure compliance with data security policies and maintain platform integrity across enterprise-wide workflow environments.
- Leverage knowledge of business process management concepts to align workflow automation initiatives with organizational goals.
- Evaluate and implement AI-enabled workflow features to enhance automation capabilities and drive digital transformation.
- Provide ongoing support and administration for workflows spanning multiple departments, ensuring smooth operations throughout.
- Maintain detailed records of platform configurations, incidents, and resolutions to facilitate knowledge sharing and continuous improvement.
Experience
5 Years
Apply By
Required Skills
- Workflow Automation
- Platform Configuration
Nice to Have Skills
- Business Process Management
- User Access Management
- Change Management
- Business Process Management (BPM)
- Workflow Automation Tools