Building Manager/ Front Office Executive

Description

B3 Builders and Developers is seeking a proactive Building Manager/ Front Office Executive with a solid background in facility management and front office operations. This key role requires overseeing the day-to-day management of a commercial building to ensure a safe, efficient, and welcoming environment for tenants and visitors. The ideal candidate will have strong skills in tenant relations, maintenance coordination, and emergency response planning, coupled with excellent customer service abilities. This role also manages a small team of two, requiring leadership and effective workflow management to maintain smooth operations at the front desk and throughout the property. The successful candidate must demonstrate professionalism, punctuality, and the ability to handle challenging situations calmly and efficiently. They should have at least three years of relevant experience, preferably in a high-rise, commercial building or hotel setting. Strong communication skills in English and Urdu, alongside proficiency with MS Office and Excel, are essential to handle administrative duties and correspondence. This role demands a presentable and confident personality committed to maintaining high standards in security management and conflict resolution, providing an outstanding experience for all building occupants and visitors.

Responsibilities

• Manage and supervise daily operations of the building's front office including reception, tenant services, and overall facility management.
• Coordinate maintenance activities and collaborate with vendors and service providers to ensure timely repairs and upkeep of the property.
• Develop and implement security management protocols to safeguard the building, tenants, and visitors.
• Maintain positive tenant relations by addressing inquiries, resolving conflicts, and managing lease compliance issues professionally.
• Lead a team of two personnel, providing guidance, training, and performance management to ensure efficient front office workflow.
• Oversee emergency response planning, including evacuation drills and safety procedures to comply with safety regulations.
• Ensure all front office documentation is accurate and up-to-date, including visitor logs, tenant requests, and maintenance records.
• Manage scheduling, resource allocation, and administrative tasks to support smooth operational processes.
• Handle difficult situations calmly while maintaining a professional demeanor to uphold the building’s reputation.
• Prepare regular reports on building operations, tenant feedback, and maintenance schedules for senior management review.
• Utilize software tools such as MS Office and Excel to manage daily tasks, track maintenance activities, and communicate effectively.

Experience

3 Years

Apply By

Oct 14, 2026

Required Skills

• Facility Management
• Front Office Operations
• Tenant Relations
• Security Management
• Maintenance Coordination
• Customer Service
• Conflict resolution techniques
• Communication
• Interpersonal skills
• MS Office
• Team Management

Nice to Have Skills

• Front Office Workflow Management
• Emergency Response Planning
• Negotiation
• Scheduling
• Reporting