Virtual Assistant

Description

BT is seeking a dedicated Virtual Assistant with at least two years of experience to support our administrative functions and internal communications. The ideal candidate will exhibit excellent English language skills and possess a solid foundation in managing various organizational tasks such as filing, scheduling, and maintaining communication standards. This role demands a proactive individual who can follow up effectively with different departments to ensure all work is aligned with company protocols and quality benchmarks. The Virtual Assistant works independently without team management responsibilities, focusing on delivering smooth administrative support and fostering effective internal relationships. The successful candidate will handle a variety of administrative duties including managing emails, coordinating schedules, and using customer relationship management tools to support BT’s operational performance. The role requires attention to detail, strong organizational skills, and the capacity to address queries promptly and professionally. This position is vital to helping maintain productivity and order within the company, contributing directly to a functional and efficient workplace environment.

Responsibilities

• Manage and organize incoming and outgoing email correspondence efficiently to streamline communication within the company.
• Maintain and update customer relationship management (CRM) systems to track interactions and ensure data accuracy.
• Schedule appointments, meetings, and events, ensuring proper time management and coordination across departments.
• Utilize communication tools to facilitate clear and timely information exchange among team members and stakeholders.
• Perform filing and document management tasks to maintain accessible and well-organized records.
• Follow up with various departments and individuals within the organization to ensure tasks are completed and standards are met.
• Address and resolve queries professionally, whether from internal staff or external contacts, maintaining a high standard of service.
• Assist in preparing reports and presentations as needed to support departmental functions.
• Support administrative workflow processes to increase efficiency and productivity within the company.
• Ensure compliance with company policies and procedures in all administrative activities.

Experience

2 Years

Apply By

Oct 16, 2026

Required Skills

• Email Management
• Customer Relationship Management
• Scheduling
• Communication Tools
• File Management
• Attention to detail
• Customer Service

Nice to Have Skills

• Time management
• Organizational Skills
• Problem Solving
• Professional Communication