Telesales

Description

Join Sikwin as a Telesales representative, where you will play a key role in reaching out to potential and existing customers via phone. This position requires excellent communication skills and the ability to handle objections effectively to generate sales and build strong customer relationships. You will use CRM software, including Salesforce, to keep track of client interactions and sales progress. Candidates must be equipped with a reliable laptop or PC, a headset, and a stable internet connection to ensure smooth and consistent communication with clients. The role does not involve managing a team but focuses on individual contribution and consistent achievement of sales targets.

Responsibilities

• Conduct outbound cold calls to prospective customers to introduce products and services.
• Use CRM software like Salesforce to log all interactions and maintain detailed customer records.
• Manage customer relationships by addressing inquiries and providing product information in a professional manner.
• Handle customer objections and resolve issues to drive sales and increase customer satisfaction.
• Work effectively with a laptop/PC, headset, and stable internet to maintain clear and professional communication.
• Follow up with leads and maintain regular contact with existing clients to encourage repeat business.
• Meet or exceed daily, weekly, and monthly sales targets as set by the company.
• Stay updated on product knowledge and sales techniques to maximize effectiveness.
• Coordinate with sales and marketing teams to align outreach efforts and optimize lead conversion.
• Maintain a positive and enthusiastic attitude when communicating with customers.

Experience

Fresh

Apply By

Oct 13, 2026

Required Skills

• Cold Calling
• Customer Relationship Management
• Communication

Nice to Have Skills

• Objection Handling
• CRM Software
• Salesforce
• Sales techniques
• Time management