Telesales

Description

Join A to Z Hand Work as a Telesales professional, responsible for driving sales growth through effective communication and relationship building over the phone. Utilize your expertise in cold calling, active listening, and CRM software to engage potential clients, understand their needs, and present appropriate products or services. This role requires fluency in both Urdu and English to effectively reach a diverse customer base and deliver exceptional service. A strong focus on customer satisfaction and sales targets is essential for success in this position. In this role, you will work independently without managing any team, concentrating on individual sales performance and contributing to the overall success of the company. You will handle customer inquiries, maintain accurate records in the CRM system, and follow up with leads to convert prospects into loyal customers. Your ability to communicate clearly and persuasively is vital to building trust and securing sales opportunities.

Responsibilities

• Conduct outbound cold calls to potential customers and introduce products or services offered by A to Z Hand Work.
• Engage in active listening to understand client needs, answer questions, and overcome objections effectively.
• Maintain accurate and up-to-date customer information and interactions within the CRM software.
• Follow up promptly with leads generated from calls or marketing campaigns to convert prospects into sales.
• Communicate fluently in both Urdu and English to cater to a broad and diverse customer base.
• Meet or exceed individual sales targets and contribute to overall team goals without direct team supervision.
• Develop and maintain strong customer relationships by providing excellent service and support throughout the sales process.
• Identify potential sales opportunities and recommend suitable products or services based on client requirements.
• Report on daily, weekly, and monthly sales activities and performance metrics to management.
• Stay informed about the company’s products, services, and industry trends to provide accurate and compelling information to customers.

Experience

Fresh

Apply By

Dec 13, 2026

Required Skills

• Cold Calling
• Active Listening
• CRM Software
• Communication
• Sales techniques

Nice to Have Skills

• Customer Relationship Management
• Persuasion
• Time management