Admin Officer
Confidential
Published Date: • Islamabad, Pakistan (On-Site)
Description
The Admin Officer is responsible for overseeing and managing the administrative operations of the premises to ensure smooth daily functions and efficient workflow. The Admin Officer serves as a primary contact between departments to facilitate effective communication and problem-solving. Providing excellent customer service to the companies based in the premises is also a key part of the role. The Admin Officer ensures cleanliness and maintenance of the premises, timely resolution of complaints, and proper records management, including leave approval and salary advances for company staff. The officer is expected to interact regularly with organization administrative managers to address any issues and also carry out other tasks assigned by management to support efficient premises administration.
Responsibilities
- Manage overall administrative operations within the premises ensuring effective and smooth day-to-day workflow.
- Supervise administrative staff including Building Supervisor, Security Guards, Cleaners, and Drivers, ensuring their duties are effectively performed.
- Implement office policies and act as a liaison between different departments to promote clear and efficient communication.
- Manage office supplies, equipment, and facilities to maintain readiness and operational efficiency.
- Facilitate and maintain high-quality customer service to all companies and occupants within the premises.
- Identify, address, and resolve administrative problems and operational issues promptly.
- Oversee daily operation and maintenance of building systems including lifts, generators, CCTV, firefighting, and alarm systems to ensure they function correctly at all times.
- Conduct regular rounds of the premises to ensure cleanliness and maintenance are up to standard, directing cleaning staff as necessary.
- Monitor generator status including fuel levels, battery status, and automatic switching functions to maintain operational readiness.
- Procure and monitor supplies needed for building cleaning and staff kitchen on a monthly basis.
- Collaborate with the Building Supervisor to supervise security guards and perform daily inspections of building areas such as stair halls and rooftop to check cleanliness and maintenance needs.
- Ensure that all organizational complaints within the building are addressed and resolved in a timely manner.
- Regularly communicate with administrative managers of tenant organizations to identify and resolve any issues or complaints.
- Approve leave requests and salary advance applications for company staff while maintaining accurate records of these transactions.
- Perform any additional administrative tasks and support duties assigned by management to sustain operational excellence.
Experience
3 Years
Apply By
Required Skills
- Office Administration
- Microsoft 365
- Data Entry and Database Management
- Customer Service
- Written and Verbal Communication
- Team Management
Nice to Have Skills
- Facilities Management
- Problem Solving
- Inventory Management
- Conflict Resolution