Supervisor

Description

1. Al Fatha Supermarket is seeking a dedicated and experienced Supervisor to oversee daily operations and ensure smooth workflow in a busy retail environment. The Supervisor will lead a team of 39 persons, maintaining high standards of performance, customer service, and operational efficiency. This role requires strong leadership and organizational skills to manage team activities and meet business objectives effectively. The ideal candidate will have 9 years of supervisory experience, with a proven ability in performance management and team coordination. The Supervisor will be responsible for monitoring staff performance, providing guidance and support, and implementing strategies to improve productivity. This position demands excellent problem-solving skills and a proactive approach to ensure customer satisfaction and operational success.

Responsibilities

• Manage and supervise a team of 39 employees to ensure efficient daily operations of the supermarket.
• Monitor employee performance and provide constructive feedback and coaching to improve productivity.
• Develop and implement work schedules to optimize team resources and meet business needs.
• Ensure compliance with company policies, safety standards, and regulatory requirements.
• Resolve customer issues promptly and maintain high levels of customer satisfaction.
• Coordinate with management to execute promotional activities and inventory management.
• Maintain a clean, organized, and safe work environment within the supermarket.
• Train new employees and support ongoing staff development initiatives.
• Analyze performance metrics and prepare reports for senior management to inform decision-making.
• Lead team meetings to communicate company goals, expectations, and updates effectively.

Experience

9 Years

Apply By

Dec 9, 2026

Required Skills

• Performance Management
• Supervisor
• Team Leadership
• Conflict Resolution
• Scheduling

Nice to Have Skills

• Customer Service
• Inventory Management
• Communication