Officer - People Services

Description

Al Ghurair Group seeks a diligent and detail-oriented Officer - People Services to optimize HR operations and deliver seamless employee lifecycle administration. In this role, you focus on managing a variety of people services functions, including HRIS management, employee onboarding and offboarding, and effective handling of employee queries and cases. Your expertise helps ensure that all HR processes align with organizational policies and provide a consistent, professional experience to all employees. This position requires strong collaboration with cross-functional teams such as Payroll, IT, Government Relations, and Business Unit People & Culture colleagues to maintain coordinated and efficient HR services. The ideal candidate brings at least three years of relevant experience and demonstrates proficiency in HR data management, reporting, and HRIS administration especially in systems like Workday or SAP SuccessFactors. Although the role does not involve managing a team, it demands excellent organizational skills, attention to compliance, and the ability to manage multiple priorities to support smooth HR operations. This position plays a vital part in ensuring new hires and exiting employees experience a structured and timely transition, thus enhancing overall employee satisfaction and supporting the company’s human resource objectives.

Responsibilities

• Manage end-to-end onboarding: employee ID and HRIS profile setup, employee files, benefits enrollment (medical, visa, airfare), salary and bank setup, cost center allocation and IT asset requests
• Assign buddies/mentors, welcome new joiners and deliver induction on AGI and workforce policies
• Manage offboarding: access cancellation, asset handover, EOS payout and exit coordination
• Work with Payroll to ensure timely uploads
• Handle sensitive and confidential joiners and leavers
• Prepare monthly joiners and leavers reports and monitor turnover
• Coordinate with the Government Relations team on candidate and employee transactions
• Standardize onboarding/offboarding processes and support HRIS digitization

• Maintain SLAs and handle employee queries and complaints professionally

  Requirements

• Bachelor’s degree in HR Management, Business Administration or a related field
• 3–6 years’ experience as an HR Executive, HR Generalist or similar
• Strong communication, organizational and problem-solving skills
• Ability to handle confidential information and work with all levels of the business
• Good understanding of HRIS and system concepts

Experience

3 Years

Apply By

Dec 9, 2026

Required Skills

• HR Operations
• Employee Lifecycle Administration
• HRIS Management
• Employee Onboarding and Offboarding
• Employee Query And Case Management
• HR data management and reporting
• HRIS Administration (Workday, SAP SuccessFactors)

Nice to Have Skills

• Compliance Management
• Organizational Skills
• Cross-functional collaboration
• Attention to detail