Teller

Allied

PKR 60,000 • Published Date: • Swat, Pakistan (On-Site)

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Description

At Allied, the Teller plays a crucial role in delivering excellent customer service by accurately handling cash transactions and maintaining the integrity of financial operations. This position is ideal for fresh graduates with at least one year of relevant experience and a keen eye for detail. The Teller is responsible for processing deposits, withdrawals, payments, and other routine banking transactions while adhering to all company policies and regulatory requirements. Managing a team of 20 persons, the Teller also supports daily branch operations and ensures smooth workflow and customer satisfaction.

Responsibilities

• Process cash and non-cash transactions accurately, including deposits, withdrawals, check cashing, and loan payments.

• Verify and balance cash drawer daily to ensure accuracy and compliance with company standards.

• Provide courteous and efficient service to customers by addressing inquiries, resolving issues, and promoting bank products and services.

• Maintain confidentiality and security of customer information and financial data across all transactions.

• Lead and supervise a team of 20 staff members by coordinating schedules, providing training, and supporting their professional development.

• Identify and report any suspicious or fraudulent activity to management in accordance with regulatory guidelines.

• Ensure compliance with Anti-Money Laundering (AML), Know Your Customer (KYC), and other banking regulations.

• Assist in the preparation of branch reports and reconciliation of accounts on a regular basis.

• Collaborate with other departments to enhance branch performance and customer experience.

• Support cash management strategies to minimize risks and maintain optimal cash levels in the branch.

Experience

1 Year

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Required Skills

Nice to Have Skills