E-Commerce Account Management
AmazonApex
Published Date: • Remote
Description
At AmazonApex, the E-Commerce Account Manager leads the strategic management and growth of online retail accounts across major e-commerce marketplaces. This role involves overseeing the full lifecycle of product listings, optimizing catalogs for maximum visibility, ensuring accurate inventory and demand planning, and coordinating with a diverse team of 20 members to meet business objectives. The manager actively drives performance improvements by leveraging expertise in Amazon Seller Central and Noon platforms while maintaining strong communication channels for seamless operations. The role requires a deep understanding of marketplace management and an ability to efficiently guide teams in a fast-paced environment. Emphasis is placed on data-driven decision making, proactive problem solving, and collaborating with stakeholders to enhance the online shopping experience. The ideal candidate has at least one year of relevant experience and excellent communication skills to foster a productive work environment and achieve customer satisfaction.
Responsibilities
- Manage and optimize product listings and catalogs on e-commerce marketplaces, primarily Amazon Seller Central and Noon.
- Lead inventory control and demand forecasting activities to ensure product availability aligns with market demand.
- Coordinate with a team of 20 members to implement strategies, track performance metrics, and resolve operational issues.
- Analyze sales data and market trends to adjust marketing and merchandising tactics for improved account performance.
- Maintain effective communication with internal teams and external partners to support account growth and customer service excellence.
- Develop and execute action plans for promotions, marketing campaigns, and pricing adjustments based on marketplace analysis.
- Monitor competitor activity and ensure compliance with marketplace policies and AmazonApex standards.
- Identify opportunities for process improvements and implement best practices to enhance efficiency in account management.
- Prepare regular reports on account status, inventory levels, sales performance, and customer feedback.
- Provide training and support for team members to develop capabilities in e-commerce platform management.
Experience
1 Year
Apply By
Required Skills
- E-commerce Marketplace Management
- Amazon Seller Central
- Product Listing And Catalog Optimization
- Inventory and Demand Planning
- Noon
- Communication
Nice to Have Skills
- Team Leadership
- Data Analysis
- Customer Service
- Project Management