Chat-based sales representative

Description

Annie Marketing Enterprise is looking for a dedicated Chat-based Sales Representative to join our team. This role involves engaging with potential and existing clients through live chat platforms to promote products and services efficiently. The ideal candidate will have at least one year of sales experience and exhibit strong skills in communication, negotiation, and client engagement. As a chat-based sales representative, you must be self-motivated, reliable, and consistently meet sales targets by effectively upselling and cross-selling through written conversations. The role requires a proactive approach to client outreach, primarily conducted via direct messages and live chat tools. You will be responsible for qualifying leads conversationally and following up with prospective clients regularly to maximize conversion opportunities. This position demands an ability to understand customer needs through text, build rapport virtually, and skillfully guide conversations toward closing sales while maintaining a positive brand image for Annie Marketing Enterprise.

Responsibilities

• Engage customers proactively via live chat and direct messaging platforms to promote company products and services.
• Qualify leads effectively through conversational techniques to identify customer needs and buying potential.
• Upsell and cross-sell products during chat interactions to maximize revenue generation.
• Maintain consistent follow-up with potential clients to nurture relationships and convert leads into sales.
• Use live chat sales platforms efficiently to manage and track customer interactions and sales activities.
• Communicate clearly and persuasively in writing to build trust and clarify product features and benefits.
• Meet and exceed individual sales targets and key performance indicators consistently.
• Collaborate with the marketing team to understand promotional campaigns and product updates.
• Document and report sales progress, customer feedback, and market trends to support business strategies.
• Demonstrate a reliable and self-motivated work ethic by managing time effectively and staying goal-oriented.

Experience

1 Year

Apply By

Nov 28, 2026

Required Skills

• Live Chat Sales
• Written Communication
• Conversational Lead Qualification
• Live Chat Sales Platforms
• Negotiation
• Client Outreach

Nice to Have Skills

• Upselling and Cross-Selling
• Customer Relationship Management
• Time management
• Self-motivation