Sales Executive
Apex BPO
PKR 80,000 • Published Date: • Multiple Cities (On-Site)
Description
Apex BPO seeks a confident and target-driven Sales Executive to engage with international clients. This role focuses on converting inquiries into active clients, maintaining and enhancing existing customer relationships, and reactivating inactive accounts. The Sales Executive communicates professionally to achieve sales goals and retention targets while representing the company's products and services effectively. The ideal candidate holds at least two years of experience in telesales or client retention, demonstrates strong negotiation and closing skills, and is proficient in customer relationship management systems. The position requires exceptional communication abilities in English and Urdu, along with a self-motivated attitude to meet and exceed sales objectives. While this role does not involve managing a team, the Sales Executive plays a crucial role in driving revenue growth by engaging with clients via calls, emails, and messaging platforms. Familiarity with financial services or online trading platforms will be beneficial in offering tailored solutions to clients.
Responsibilities
- Contact prospective and existing clients through telephone calls, emails, and messaging applications to generate and nurture leads.
- Understand and assess client needs to clearly present relevant products and services that provide value.
- Follow up diligently on incoming inquiries, effectively handle objections, and close sales to meet target objectives.
- Build and maintain long-term relationships with clients through regular communication and engagement efforts.
- Re-engage clients who have become inactive by resolving concerns and encouraging renewed business interactions.
- Guide clients through the registration, onboarding, and account verification processes to ensure a smooth experience.
- Maintain accurate and up-to-date records in the customer relationship management system to track client interactions and sales progress.
- Consistently achieve or exceed agreed sales and retention targets by applying sales strategies and customer service techniques.
- Communicate confidently and professionally with international clients, establishing trust and rapport.
- Utilize CRM tools to generate sales reports, analyze client data, and improve sales approaches.
Cities
Islamabad, Pakistan | Rawalpindi, Pakistan (On-Site)
Experience
2 Years
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Required Skills
- Sales Pipeline Management
- Negotiation and Closing
- Customer Relationship Management (CRM)
- Lead Generation
- Communication
- Objection Handling
- Client Retention
- Target achievement