Telemarketing Executive
Aps Global Traders
PKR 35,000 • Published Date: • Lahore, Pakistan (On-Site)
Description
Aps Global Traders is seeking a motivated Telemarketing Executive to join our dynamic team based in Gulberg III, Lahore. This role requires a confident and polite individual capable of managing customer interactions and generating sales leads through cold calling and effective communication. The ideal candidate has good command over Urdu and Punjabi with basic English skills, coupled with proficiency in basic computer tools including WhatsApp, Excel, or Google Sheets for managing lead records. This position involves direct engagement with customers to promote and educate about solar energy products while delivering a compelling sales pitch. The Telemarketing Executive will manage a small team of three persons, ensuring team targets are met and daily operations run smoothly. Working hours are Monday to Saturday from 10 AM to 6 PM. This role is perfect for candidates who have a passion for sales and customer relationship management and are eager to develop professionally within the renewable energy industry. While previous experience in telemarketing, call centers, or sales is preferred, fresh candidates will receive comprehensive training. The successful candidate must be resilient in handling rejection and adept at effectively communicating to maximize lead conversions. This role provides a great opportunity to develop strong professional skills in a supportive environment focused on growth and customer satisfaction.
Responsibilities
- Make outbound calls to prospective customers to educate them about solar energy solutions and generate sales leads.
- Develop and maintain strong customer relationships through effective communication and prompt response to inquiries.
- Manage lead records accurately using CRM software and tools such as Excel, Google Sheets, and Salesforce.
- Prepare and deliver persuasive sales pitches tailored to customer needs and preferences.
- Lead, supervise, and motivate a team of three telemarketing representatives to achieve daily and monthly sales targets.
- Monitor team performance metrics and provide feedback and training to improve skills and productivity.
- Handle customer objections and rejection professionally while maintaining a positive and confident attitude.
- Collaborate with other departments to coordinate sales campaigns and improve overall customer engagement.
- Maintain attendance and punctuality as per company requirements working Monday through Saturday from 10:00 AM to 6:00 PM.
- Stay updated on product knowledge and industry trends related to solar energy to provide accurate information and recommendations.
- Ensure compliance with company policies and guidelines in customer interactions and sales processes.
Experience
Fresh
Apply By
Required Skills
- Sales Pitching
- Cold Calling Techniques
- Lead Management
- Salesforce
- Communication Skills
- Basic Computer Skills
Nice to Have Skills
- Customer Relationship Management
- Cold Calling
- Team Leadership
- Time management