Assistant Branch Manager
Askari Family Takaful
PKR 50,000 • Published Date: • Faisalabad, Pakistan (On-Site)
Description
The Assistant Branch Manager at Askari Family Takaful plays a pivotal role in supporting branch operations and driving business growth. This position is responsible for managing daily branch activities, enhancing customer relationships, and assisting in implementing sales strategies. The role requires overseeing a team of three personnel to ensure efficient branch performance and customer satisfaction. The Assistant Branch Manager acts as a key liaison between the branch and upper management, helping to achieve the company’s goals by supporting sales and business development initiatives and maintaining accurate customer data management. This role demands a hands-on leader with strong problem-solving skills and the capability to foster a productive team environment. The ideal candidate brings at least two years of experience in a customer-focused role, preferably within the financial services or insurance sector. Proficiency in customer relationship management and salesforce applications is vital. The Assistant Branch Manager contributes to managing the sales pipeline effectively, ensuring the branch meets its targets while delivering excellent service standards aligned with Askari Family Takaful’s commitment to customer care and operational excellence.
Responsibilities
- Assist the Branch Manager in overseeing daily branch operations and ensuring workflow efficiency.
- Manage and support a team of three employees by providing guidance, training, and performance feedback.
- Develop and maintain strong customer relationships to enhance customer satisfaction and promote loyalty.
- Drive sales and business development activities to meet branch targets and contribute to revenue growth.
- Utilize Salesforce and customer relationship management tools to maintain accurate customer data and manage the sales pipeline.
- Identify and resolve operational problems promptly to support seamless branch functions.
- Collaborate with senior management to implement branch sales strategies and business initiatives.
- Monitor team performance and provide coaching to improve sales effectiveness and customer engagement.
- Ensure compliance with company policies and regulatory requirements within the branch.
- Prepare reports on branch performance, sales progress, and customer feedback for review by senior management.
- Promote a positive and professional branch environment that aligns with Askari Family Takaful’s values.
Experience
2 Years
Apply By
Required Skills
- Customer Relationship Management
- Sales and Business Development
- Team Leadership
- Problem Solving
- Salesforce
- Customer Data Management
- Sales Pipeline Management
Nice to Have Skills
- Communication
- Time management
- Conflict Resolution