Assistant Branch Manager
Askari Family Takaful
PKR 50,000 • Published Date: • Faisalabad, Pakistan (On-Site)
Description
Askari Family Takaful seeks an Assistant Branch Manager to energize business growth and elevate sales performance at our Faisalabad branch. This role demands hands-on leadership over a sales team of three, with a focus on achieving key targets, broadening client networks, and delivering expert Takaful financial advice. The ideal candidate demonstrates solid experience in sales or financial services coupled with keen customer relationship and branch operations management skills. In this pivotal role, the Assistant Branch Manager will champion the branch’s operational excellence and customer service standards. By fostering strong relationships with corporate and retail clients, this position underpins long-term business sustainability and profitability. The individual must drive sales strategies, coach the team to meet and exceed goals, and consistently identify new business opportunities that align with Askari Family Takaful’s values and offerings.
Responsibilities
- Lead, mentor, and support a sales team of three members to meet and exceed business targets.
- Develop and execute strategic plans to cultivate new business opportunities and expand client networks within the Faisalabad region.
- Provide accurate and tailored Takaful financial advice to potential and existing clients, ensuring understanding of products and services.
- Maintain and enhance long-term relationships with key corporate and retail clients to maximize customer satisfaction and retention.
- Oversee branch operations ensuring compliance with company policies, regulatory requirements, and quality standards.
- Collaborate with marketing and product departments to align sales initiatives with company offerings and market trends.
- Analyze sales data and market feedback to recommend adjustments in strategy and improve overall branch performance.
- Ensure timely and effective resolution of customer concerns to uphold high standards of customer service management.
- Prepare regular reports on sales achievements, challenges, and team performance for senior management review.
- Facilitate training sessions and continuous development programs to enhance team skills in sales negotiation, financial advising, and client management.
Experience
1 Year
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Required Skills
- Branch Operations Management
- Customer Service Management
- Sales and Business Development
- Banking Products and Services
- Customer Relationship Management
- Leadership
- Sales Negotiation
- Team Management
- Communication