Assistant Manager Credit Recovery

Description

The Assistant Manager Credit Recovery plays a crucial role in supporting the overall financial health of the organization by ensuring timely collection of invoices, effective management of credit, and minimizing overdue debts. This position is responsible for carefully monitoring customer accounts, assessing credit risks, enforcing payment terms, and preventing unauthorized credit usage that could negatively affect the company’s cash flow. The role involves detailed financial analysis and active collaboration with multiple departments including Sales, and Operations to resolve any disputes or issues related to customer accounts. The assistant manager serves as a critical point of contact for difficult accounts and reports regularly on the status of debt collection and credit exposure to facilitate informed decision-making and risk mitigation.

Responsibilities

• Monitor customer accounts consistently including credit limits, outstanding invoices, and payment performance to ensure timely and accurate collections.
• Assess customer credit risk by reviewing financial information, payment histories, and creditworthiness to enforce compliance with agreed payment terms.
• Identify customers who exceed credit limits or regularly delay payments and escalate these cases for further action when necessary.
• Minimize overdue and aged debts by implementing effective debt collection strategies and promptly resolving customer disputes.
• Oversee the balance between recoverable and payable amounts to support robust cash flow management for the organization.
• Prevent unauthorized or excessively extended credit that may negatively impact company finances and liquidity.
• Supervise, mentor, and provide continuous support to a credit control team of five, promoting skill development and ensuring adherence to collection standards and policies.
• Act as the primary escalation point for managing difficult accounts and resolving complex credit control and collection issues.
• Prepare, analyze, and present detailed reports on debt status, collections progress, credit exposure, and potential cash flow risks to senior management.
• Collaborate closely with Finance, Sales, and Operations teams to address, negotiate, and resolve disputes or issues related to customer accounts efficiently.
• Set clear collection targets, monitor team performance, and implement improvements to meet or exceed collection goals.
• Ensure full compliance with the company’s credit policies and procedures to mitigate financial risks and improve overall credit management practices.

Experience

5 Years

Apply By

Dec 12, 2026

Required Skills

• Accounts Receivable
• Financial Reporting
• Team supervision
• Risk Assessment
• Collection targets
• Difficult Account Management
• Communication Skills
• Negotiation Skills
• Analytical Skills
• Cash Flow Management
• Debt Collection
• Credit Risk
• Credit Control

Nice to Have Skills

• Dispute Resolution
• Customer Relationship Management
• Problem Solving
• Leadership
• Time management