Tele Sales Representative

BA Communication Services

PKR 40,000 • Published Date: • Lahore, Pakistan (On-Site)

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Description

BA Communication Services is looking for a skilled Tele Sales Representative to join its dynamic and fast-paced team. This role demands a professional who excels in lead generation, sales pitching, objection handling, and negotiation to effectively drive sales over the phone. The ideal candidate possesses excellent communication skills and a strong understanding of product knowledge to deliver personalized customer solutions while maintaining high levels of customer satisfaction. You will be responsible for engaging customers, answering their queries, and processing orders promptly, ensuring seamless sales transactions. Additionally, this role requires managing a dedicated team of 10 sales representatives, fostering a motivating environment through coaching and performance management to achieve sales targets and personal growth. As a Tele Sales Representative at BA Communication Services, you will utilize Salesforce and Salesforce Lightning tools to maintain accurate records and improve sales processes. Your ability to multitask and actively listen to clients’ needs will drive stronger relationships and support continuous business growth. The role also emphasizes collaboration within teams to resolve challenges and implement sales strategies aligned with the company’s goals, ensuring exceptional customer experiences and operational efficiency.

Responsibilities

Generate and qualify leads by identifying potential customers and initiating timely sales conversations to expand the client base.

Deliver compelling and clear sales pitches that address customer needs and highlight the benefits of products and services to maximize conversion rates.

Handle customer objections effectively using proven negotiation techniques to overcome barriers and close sales deals.

Maintain exceptional active listening skills to understand customer challenges and provide accurate, tailored product information that aligns with their requirements.

Process sales orders accurately and efficiently while ensuring compliance with company policies and billing procedures.

Manage and motivate a team of 10 tele sales representatives by providing coaching, guidance, and performance feedback to enhance individual and team sales results.

Leverage Salesforce and Salesforce Lightning platforms to track sales activities, customer interactions, and pipeline management for data-driven decision-making.

Prioritize and manage multiple customer interactions simultaneously, balancing productivity with quality to meet or exceed sales targets.

Collaborate with marketing and product teams to stay updated on product developments and promotions, ensuring sales approaches remain relevant and effective.

Conduct regular training sessions and performance reviews for the sales team, fostering continuous skill development and maintaining a high-performing sales culture.

Implement workflow improvements and utilize sales automation tools to streamline processes, reduce downtime, and increase operational efficiency.

Participate in regular quality assurance and sales strategy meetings to review performance metrics, identify opportunities, and adapt plans to optimize results.

Experience

2 Years

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Required Skills

Nice to Have Skills