Restaurant Manager – Big
Big
Published Date: • Lahore, Pakistan (On-Site)
Description
Big is seeking a dedicated and experienced Restaurant Manager to oversee the complete daily operations of our restaurant located at Plot 242 Main Blvd, Tip Block, Khayaban-e-Ameen, Lahore. This full-time role requires a hands-on leader who takes full responsibility for ensuring the restaurant runs efficiently and meets high standards of food quality, service, and cleanliness. The ideal candidate will actively manage a team of six staff members, serving as both a leader and a problem-solver in a fast-paced food business environment. The Restaurant Manager will maintain a strong focus on customer service excellence, inventory management, team scheduling, and cost control. This role demands a professional who confidently handles point of sale systems and online order platforms like Foodpanda, all while maintaining operational compliance with health and safety regulations. Managing staff attendance, discipline, and shift planning are core to sustaining smooth restaurant functioning during busy hours and beyond.
Responsibilities
- Manage and supervise a team of six restaurant staff, ensuring effective workforce management and motivation.
- Oversee daily dine-in, takeaway, and online food delivery orders, ensuring accuracy and timely service.
- Maintain high standards of food quality, portion size, presentation, and customer service throughout the restaurant.
- Monitor inventory levels, prevent shortages, control stock wastage, and coordinate vendor relations for timely supplies.
- Ensure compliance with health and safety regulations and maintain cleanliness across kitchen, dining, and counter areas.
- Develop and manage staff schedules, monitor attendance, enforce discipline, and evaluate performance continually.
- Coordinate activities between kitchen and front-of-house teams during peak periods to optimize service flow.
- Supervise opening and closing procedures to secure the restaurant’s readiness and safety each day.
- Identify operational challenges proactively and implement effective solutions to maintain smooth restaurant functioning.
- Regularly report significant issues, inventory needs, and daily operational performance metrics to senior management.
Experience
5 Years
Apply By
Required Skills
- Inventory Management
- Order Management
- Quality Control
- Shift Planning
- Workforce management
- Point of Sale (POS) Systems
- Inventory Control
- Point Of Sale (Pos) System Expertise
- Vendor Relationship Management
- Health and safety compliance
- Budgeting and Cost Control
- Staff Scheduling
- Customer service excellence
- Team Leadership
Nice to Have Skills
- Conflict Resolution
- Communication
- Problem Solving
- Time management
- Team Development