SALES OFFICER ( IN-HOUSE )

Description

Creative Connect Advertising seeks a motivated Sales Officer (In-House) with at least one year of experience to join our team. This role focuses on managing client relationships through digital communication channels, understanding customer needs, and providing tailored sales solutions. The ideal candidate excels in consultative selling and can effectively present our products to potential clients, ensuring excellent customer service and support throughout the sales process. The Sales Officer is responsible for handling customer inquiries primarily via WhatsApp and email, maintaining thorough records of interactions, and coordinating with internal teams for the timely execution of orders. This position demands strong skills in negotiation and closing as well as the ability to analyze customer requirements and respond with appropriate product recommendations. Candidates should be comfortable working collaboratively without managing a team.

Responsibilities

• Respond promptly and professionally to customer inquiries received through WhatsApp and email channels.
• Present the company’s product portfolio clearly and persuasively to potential clients.
• Conduct thorough analysis of customer needs to recommend suitable products or solutions.
• Resolve any customer questions or concerns to maintain high satisfaction levels.
• Coordinate closely with team members and other departments to ensure timely processing and execution of client orders.
• Maintain accurate and detailed records of customer interactions and sales activities for reporting and tracking purposes.
• Utilize consultative selling techniques to build strong relationships and identify sales opportunities.
• Manage and track the sales pipeline effectively to meet or exceed sales targets.
• Prepare and deliver engaging product demonstrations and presentations to facilitate customer understanding and interest.
• Negotiate terms and close sales deals in alignment with company policies and customer expectations.

Experience

1 Year

Apply By

Dec 5, 2026

Required Skills

• Consultative Selling
• Sales Pipeline Management
• Product Demonstrations and Presentations
• Negotiation and Closing
• Customer needs analysis
• Customer Relationship Management
• Effective Communication
• Time management

Nice to Have Skills

• Record Keeping