Telesales Officer
D Legal Immigration Solicitors LLP
Published Date: • Lahore, Pakistan (On-Site)
Description
In this role, you will be responsible for contacting potential and existing clients, explaining the full spectrum of immigration and consultancy services offered by the company. You will listen carefully to client requirements, answer their questions, and handle objections professionally to build trust and confidence. Scheduling consultations and appointments accurately while maintaining detailed records of all interactions is critical to supporting the sales process. Through persistent outreach and effective use of cold calling techniques and tools, you will contribute to the company’s growth by consistently meeting or exceeding assigned sales targets. Coordination with other departments ensures a smooth transition from lead generation to successful client onboarding, reinforcing the company’s reputation for excellent customer service and compliance.
Responsibilities
- Make outbound calls to prospective and existing leads to introduce immigration and consultancy services.
- Explain service offerings clearly and answer client inquiries with precise and relevant information.
- Assess client needs and qualify leads to ensure alignment with available services.
- Follow up with leads using phone calls and WhatsApp messages to maintain engagement and progress the sales pipeline.
- Handle customer questions and objections professionally and respectfully to overcome barriers and build rapport.
- Schedule consultations and appointments accurately based on client availability and company resources.
- Maintain up-to-date and accurate records of all calls, leads, follow-ups, and appointment details.
- Achieve or exceed assigned monthly sales targets by efficiently managing and converting leads.
- Collaborate with internal teams to ensure smooth client conversion and service delivery.
- Utilize cold calling tools and lead management systems to optimize outreach efficiency and reporting.
Experience
1 Year
Apply By
Required Skills
- Cold Calling
- Lead Generation
- Telecommunication Systems
- Cold Calling Techniques
- Lead generation and qualification
- Lead Management
- Lead Qualification Techniques
- Cold Calling Tools
- Communication
- Customer Service
Nice to Have Skills
- Negotiation
- Time management
- Data Entry