Front Desk Receptionist

Description

Deloc EV Pakistan is a dynamic and growing Electric Vehicle brand seeking a proactive and confident Front Desk Receptionist to serve as the first point of contact for visitors and customers. This role requires a friendly and professional individual who can effectively manage the front office, ensuring visitors feel welcomed and inquiries are handled promptly. The ideal candidate will possess strong communication skills in both English and Urdu, have a presentable appearance, and an energetic approach to daily tasks. This position does not involve managing a team but plays a key role in maintaining smooth front office operations. The Front Desk Receptionist is responsible for managing visitor interactions and supporting communication within the company. This includes answering phone calls, responding to emails, and providing clear directions or information to visitors and customers. Maintaining an organized and tidy reception area is essential to project a positive company image. Candidates with up to one year of experience or fresh graduates are encouraged to apply, as the company offers a supportive environment to develop customer service skills and front desk management expertise.

Responsibilities

• Greet and welcome visitors and customers with a friendly and positive attitude upon arrival.
• Answer and direct incoming phone calls professionally, handling basic email inquiries as required.
• Maintain a clean, organized, and presentable reception area to leave a positive impression on guests.
• Assist visitors by providing accurate guidance to the appropriate person, department, or service.
• Manage visitor check-in processes efficiently and ensure security protocols are followed when necessary.
• Handle basic administrative tasks related to front desk operations, including managing correspondence and scheduling appointments.
• Communicate effectively in both English and Urdu to cater to diverse customer needs.
• Remain calm and professional in handling multiple tasks simultaneous and managing unforeseen situations.
• Support team members and other departments with communication and coordination as needed.
• Contribute to creating a welcoming environment that reflects the company’s culture and values.

Experience

Fresh

Apply By

Dec 6, 2026

Required Skills

• Visitor Management
• Communication
• Customer Service
• Telephone Etiquette
• Bilingual (English and Urdu)
• Professionalism

Nice to Have Skills

• Email handling
• Organization
• Time management