Call Centre Sales Representative – Australian Energy Solutions

Description

Direct Building Solutions seeks a motivated Call Centre Sales Representative specializing in Australian energy solutions. This role requires a proactive and skilled sales professional to engage prospective customers via telephone, present tailored energy-efficient solutions to homeowners and businesses, and drive sales growth through effective relationship-building and consultative selling techniques. The ideal candidate demonstrates excellent communication and negotiation skills and maintains accuracy in CRM lead and opportunity tracking. With a minimum of two years of relevant experience, the candidate works collaboratively with both domestic and offshore teams to achieve sales targets and performance metrics.

Responsibilities

• Conduct outbound calls to contact and qualify prospective customers.
• Build and maintain strong, trust-based customer relationships.
• Present tailored energy-efficient solutions to homeowners and businesses.
• Prepare accurate sales quotes and follow up promptly on all leads.
• Meet or exceed individual sales targets and key performance indicators (KPIs).
• Maintain detailed and accurate records in the CRM system for leads and opportunities.
• Resolve customer objections effectively using consultative selling techniques.
• Collaborate closely with Australian and offshore teams to ensure alignment of sales efforts.
• Manage telemarketing campaigns efficiently to maximize customer engagement.
• Continuously update personal sales knowledge and improve sales techniques.

Experience

2 Years

Apply By

Nov 21, 2026

Required Skills

• Consultative Selling
• Sales Target Management
• Customer Objection Resolution
• CRM Lead and Opportunity Tracking
• Telemarketing
• Communication and Negotiation
• Customer Relationship Management
• Lead Generation
• Sales reporting