Assistant Manager

Description

Domino’s Pizza Pakistan (Hilal Retail Brands (Pvt) Limited) seeks a proactive Assistant Manager with a minimum of three years’ experience in quick service restaurant or retail management. This role demands a hands-on leader dedicated to driving operational excellence and delivering exceptional customer experiences. The Assistant Manager oversees daily store activities, ensuring seamless operations across customer service, inventory, and cash management. The candidate must possess strong communication and analytical skills, enabling effective decision-making and team coordination. Managing a team of 13 persons, the Assistant Manager plays a key role in motivating staff, optimizing schedules, and maintaining high performance standards. This position requires a minimum bachelor's degree or a relevant diploma, coupled with solid experience in managing diverse retail or QSR environments. The Assistant Manager is responsible for implementing company policies, resolving customer issues, managing inventory levels, supervising cash handling processes, and fostering a productive work environment. Strong interpersonal skills are essential to maintain positive team dynamics and to meet business targets within fast-paced, customer-focused settings.

Responsibilities

• Lead and supervise a team of 13 employees, ensuring effective communication, motivation, and performance management.
• Develop and maintain staff schedules to optimize labor efficiency while meeting operational needs.
• Manage daily store operations including customer service excellence, inventory control, and cash management.
• Monitor and evaluate staff performance, providing coaching, training, and feedback to achieve organizational standards.
• Ensure compliance with company policies, health and safety regulations, and quality standards.
• Resolve customer concerns promptly and professionally to maintain high satisfaction levels.
• Maintain accurate inventory records, conduct stock audits, and coordinate with suppliers to ensure product availability.
• Oversee cash handling procedures, including reconciliations and deposits, to maintain financial accuracy and reduce discrepancies.
• Utilize analytical skills to assess store performance metrics and implement strategies to improve sales and efficiency.
• Collaborate with senior management to align store objectives with overall business goals and support promotional activities.

Cities

Attock, Pakistan | Jhelum, Pakistan (On-Site)

Experience

3 Years

Apply By

Nov 20, 2026

Required Skills

• Team Leadership
• Staff Scheduling
• Performance Management
• Customer Service Management
• Inventory Management
• Cash Management
• Communication Skills
• Analytical Skills

Nice to Have Skills

• Problem Solving
• Time management