Sales Representative
Dyfana
Published Date: • Remote
Description
As a Sales Representative at Dyfana, you will manage the entire sales process from lead generation to closing deals, working primarily with religious and travel-related partners. Your role requires fluent conversational English and a proactive approach to building and maintaining strong customer relationships. You will execute cold calling strategies, develop targeted sales initiatives, and collaborate closely with clients to understand their needs and deliver suitable solutions. This position does not include team management responsibilities but expects a self-driven individual who takes ownership of sales targets and customer satisfaction. The remote nature of the job allows for a flexible work environment while maintaining productivity and engagement through virtual communication channels.
Responsibilities
- Conduct outbound cold calls and follow-up communications to establish and nurture leads in the Hajj and Umrah travel market.
- Build and maintain strong relationships with customers, travel guides, masjids, and businesses to drive sales and enhance partnerships.
- Manage the sales pipeline efficiently, tracking progress and updating relevant records to ensure accurate reporting and forecasting.
- Understand customer requirements and tailor sales approaches to effectively address their needs and objections.
- Collaborate remotely with internal teams and stakeholders to optimize the sales process and customer experience.
- Meet or exceed monthly and quarterly sales targets by converting leads into confirmed sales through persuasive communication and negotiation skills.
- Provide excellent post-sales support to ensure customer satisfaction and encourage repeat business.
- Stay updated on market trends, competitors, and industry best practices to improve sales strategies and product knowledge.
- Maintain professionalism and a customer-focused attitude during all interactions to represent Dyfana’s brand positively.
- Participate in remote meetings and training sessions to continuously develop sales and product expertise.
Experience
1 Year
Apply By
Required Skills
- Customer Relationship Management
- Effective Communication
- Sales Negotiation
- Customer Service
Nice to Have Skills
- Lead Generation
- Cold Calling
- Time management
- Problem Solving
- Remote Work Proficiency