IT Specialist

Description

EagleStar Communication is seeking an experienced IT Specialist to join our team in Gujranwala. This role requires a skilled professional who can manage a broad range of IT functions including network administration, cybersecurity, and technical support. The ideal candidate possesses hands-on experience in IT support and management, with strong troubleshooting abilities and a solid understanding of computer hardware, software, and network systems. This position involves overseeing IT operations, ensuring system security, and maintaining network infrastructure to support organizational effectiveness. As the IT Specialist at EagleStar Communication, you will lead a team of 10 individuals, fostering a collaborative and productive environment. You will be responsible for managing IT-related tasks independently while ensuring seamless communication and coordination within your team. Your role is crucial in safeguarding the company’s information systems, optimizing network performance, and providing high-quality technical support to maintain business continuity and enhance user experience.

Responsibilities

• Manage and maintain company network infrastructure including network security, VPN configuration, and troubleshooting network issues.
• Implement and oversee cybersecurity measures to protect company data and systems from potential threats and vulnerabilities.
• Conduct penetration testing and vulnerability assessments to identify and mitigate security risks.
• Provide technical support and troubleshooting for hardware, software, and network-related problems to ensure minimal downtime.
• Analyze system performance and recommend improvements to optimize IT operations and service delivery.
• Monitor and manage information security policies, ensuring compliance with industry standards and company regulations.
• Lead, train, and supervise a team of 10 IT professionals to achieve departmental goals and maintain high performance standards.
• Coordinate IT projects and tasks, managing resources effectively to meet deadlines and quality expectations.
• Maintain documentation related to IT infrastructure, network configurations, security protocols, and support procedures.
• Collaborate with other departments to understand their IT needs and provide appropriate technological solutions.
• Evaluate and implement new technologies and software applications to improve operational efficiency.
• Ensure effective customer support by utilizing customer support software and promptly resolving technical issues.
• Maintain punctuality and professionalism while managing all assigned IT responsibilities independently.

Experience

2 Years

Apply By

Oct 25, 2026

Required Skills

• Cybersecurity
• Systems Analysis
• Technical Support
• Information Security Management
• Troubleshooting
• Customer Support Software
• VPN Configuration
• System Administration
• Hardware Knowledge
• Software Knowledge

Nice to Have Skills

• Network Administration
• Network Security
• Penetration Testing
• IT Project Management
• IT infrastructure documentation