Content and Operations Executive

eConceptions

PKR 50,000 • Published Date: • Islamabad, Pakistan (On-Site)

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Description

Join eConceptions as a Content and Operations Executive where your role focuses on supporting content management and digital product operations. In this position, you will handle various data-related tasks, assist with research activities, and contribute to the smooth running of day-to-day operations. The ideal candidate is proactive, detail-oriented, and demonstrates a strong willingness to learn. You will work closely with digital tools and have the opportunity to leverage artificial intelligence technologies to streamline and enhance work processes, making a significant impact on operational efficiency. In this role, you will not manage a team but will play a vital part in team coordination, ensuring that content updates and operational tasks align with company goals. Your command of Excel and ability to update portals accurately will be essential to ensure seamless information flow. As someone comfortable working independently and collaboratively, you will help maintain high standards of quality and support eConceptions in delivering excellence in content and digital product management.

Responsibilities

Content Planning & Product Alignment

•  Plan and coordinate content requirements in line with product strategy, audience needs and commercial objectives.

•  Work closely with Product Managers to understand product objectives, user journeys and content strategies, translating these into clear requirements and deliverables.

•  Coordinate content production, approvals, publishing and updates against agreed timelines, quality standards and product requirements.

•  Maintain content accuracy, consistency, quality and availability across relevant products, portals and platforms.

•  Support product teams with content inputs that contribute to acquisition, conversion, engagement and customer experience.

 

Platform Content Management & Execution

• Create and design social media posts, including post content, captions, descriptions and relevant creative assets.

• Upload and manage videos and other content across digital platforms, including titles, descriptions, thumbnails and metadata.

• Create and update website descriptions, category descriptions and product-related content.

• Prepare and maintain deal-related content, including titles, descriptions, offer details, pricing and terms & conditions.

• Ensure content is accurate, properly categorized, up to date and published on time across websites, apps and portals.

 

Research, Ideas & Content Development

•  Review existing products, platforms and market examples to identify useful content strategies, formats, ideas and best practices; share relevant insights and inspiration with the team.

•  Identify content gaps, opportunities and trends, and proactively propose ideas aligned with product and commercial objectives.

•  Assist in developing and editing scripts, descriptions, notifications and other product-related content, ensuring clear language and consistent formatting.

 

Data & Operational Support

•  Manage and update content on product portals, CMS tools and backend panels, including uploading and maintaining relevant content and data.

•  Maintain accurate content/data trackers, records and reports to provide operational visibility and support follow-up.

•  Monitor content and product operations, identify issues or gaps, and coordinate with relevant teams to support timely resolution.

•  Take ownership of assigned deliverables, meet agreed timelines and proactively flag dependencies, delays, gaps or risks.

 

AI, Tools & Process Improvement

•  Use AI tools to simplify, automate and improve repetitive content, research, documentation, reporting and operational processes, with appropriate quality control.

•  Continuously identify ways to make processes simpler, faster and more efficient through AI, automation and better use of available tools.

•  Develop and maintain reusable templates, workflows and processes that improve consistency and reduce manual effort.

•  Continuously learn relevant tools, technologies and skills that strengthen individual performance and the team's overall capabilities.

•  Build strong working proficiency in Microsoft Office—particularly Excel, PowerPoint and Word—and use these tools effectively for reporting, analysis, documentation and presentations.

 

Team Collaboration & Ownership

•  Coordinate with Product Managers, internal teams and external stakeholders to clarify requirements, manage follow-ups and complete deliverables on time.

•  Contribute beyond assigned tasks by bringing forward new approaches, content formats, tools, process improvements and product inspirations.

Experience

1 Year

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Required Skills

Nice to Have Skills