Sales Assistant

Description

Eleven optical Fiber Cable (SMC-Private) Limited is seeking a dedicated Sales Assistant with at least five years of experience to join our dynamic sales team. The role focuses on delivering excellent customer service, supporting sales activities, and managing store inventory efficiently. The ideal candidate possesses strong communication skills, extensive product knowledge, and a solid understanding of inventory and order processing systems. This position does not include team management responsibilities but requires collaboration with colleagues to achieve store sales targets and enhance customer satisfaction. The Sales Assistant plays a key role in maintaining store presentation through visual merchandising and assists customers throughout the sales process by providing knowledgeable guidance on products and services. This role demands proficiency in basic computer applications, particularly point-of-sale systems and inventory management tools. The successful candidate will demonstrate patience, adaptability, and a team-oriented approach to contribute to a positive shopping experience and support the overall success of Eleven optical Fiber Cable (SMC-Private) Limited.

Responsibilities

• Greet customers warmly and assist them in selecting products based on their needs and preferences.
• Provide accurate product information and answer customer inquiries to enhance product knowledge and encourage sales.
• Process customer orders efficiently using point-of-sale hardware and software, ensuring accuracy and timeliness in transactions.
• Maintain the organization and stock levels of the inventory, coordinating with the back office to replenish products as needed.
• Implement visual merchandising strategies to create appealing store displays that attract customer attention and drive sales.
• Manage customer relationship management (CRM) tools to track customer interactions and support targeted sales efforts.
• Handle customer support case management by resolving issues promptly and escalating complex concerns to the appropriate departments.
• Support promotional sales activities by communicating offers and upselling related products or services.
• Maintain a clean and organized sales area, ensuring compliance with company safety and operational guidelines.
• Collaborate with team members to meet or exceed monthly sales targets and contribute to a positive and productive work environment.

Experience

5 Years

Apply By

Dec 9, 2026

Required Skills

• Customer Service
• Product Knowledge
• Sales techniques
• Inventory Management
• Visual Merchandising
• order processing
• Customer Relationship Management (CRM)
• Customer Support Case Management
• Communication
• Point of Sale (POS) Systems
• Cash Handling

Nice to Have Skills

• Organization
• Patience
• Adaptability
• Teamwork