Sales Outbound Call Center

Description

Elivita is seeking a dedicated and goal-oriented Sales Outbound Call Center Agent with a minimum of five years of experience to join their team. This role requires strong skills in outbound cold calling, active listening, call scripting, and sales engagement sequencing along with excellent negotiation and communication abilities. The ideal candidate consistently achieves sales goals by converting leads into loyal customers while maintaining professional relationships throughout the sales process. Although this position does not involve managing a team, the agent will need to work closely with team leads and colleagues to enhance conversion rates and overall sales success. This position is located in DHA Phase 6, Karachi, with a work schedule of five days a week from 9:30 AM to 6:30 PM. The agent will be responsible for making outbound calls to prospective and existing customers to promote products and services effectively. The role requires meticulous record keeping and usage of CRM systems to track sales activities, ensuring accurate monitoring of calls, leads, follow-ups, and overall performance. The candidate must demonstrate confidence, motivation, and the ability to handle objections tactfully while meeting or exceeding sales targets consistently.

Responsibilities

• Conduct outbound calls to prospective and current customers to promote products and services.
• Effectively convert prospects into customers by employing persuasive and professional sales techniques.
• Consistently achieve daily, weekly, and monthly sales targets to contribute to company growth.
• Handle customer objections, inquiries, and concerns promptly and professionally to maximize sales closures.
• Maintain ongoing communication and follow-ups with potential customers to foster strong relationships.
• Accurately document call details, leads, follow-ups, and sales data utilizing CRM systems and other relevant tools.
• Collaborate with team leads and colleagues to share insights and improve conversion rates and sales performance.
• Stay informed about the company’s products, services, and sales compliance policies to ensure quality interactions.
• Demonstrate self-motivation and target orientation throughout the sales process without direct team management responsibilities.
• Use call scripting and sales engagement sequencing techniques to enhance the effectiveness of outbound calls.

Experience

5 Years

Apply By

Dec 3, 2026

Required Skills

• outbound cold calling
• Active Listening
• Sales Engagement Sequencing
• Negotiation
• Customer Relationship Management (CRM)
• Communication

Nice to Have Skills

• Call Scripting
• Sales Compliance
• Time management
• Problem Solving