Student Counselor

Description

Empire Global Consultant seeks a dedicated Student Counselor to join its team based in Bahria Town, Sector C, Lahore. This role requires a confident and professional individual capable of guiding students through their academic journey and study abroad processes. The ideal candidate holds a bachelor’s degree and possesses excellent communication and interpersonal skills. They must demonstrate a strong understanding of admissions and visa processes, adapting their counseling approach to align with each student's academic profile, budget, and career goals. The Student Counselor needs to be well-versed in MS Office, email, social media, and online research to efficiently manage inquiries and correspondences. This position involves following up with prospective students, effectively converting inquiries into admissions, and requires a passionate, student-focused approach. In addition to direct student counseling, this role includes managing a team of 10 counselors, ensuring they deliver top-quality guidance and support. The candidate will foster a collaborative and motivating team environment, contribute to training and performance evaluation processes, and work towards achieving the company’s enrollment targets. Experience in counseling or education consultancy is a plus, but fresh candidates with the right aptitude and motivation are encouraged to apply. The Student Counselor role is pivotal in providing exceptional service, supporting students through critical decisions, and strengthening Empire Global Consultant’s reputation as a leading educational consultancy.

Responsibilities

• Conduct thorough counseling sessions with prospective students to understand their academic background, career aspirations, and financial considerations.
• Provide accurate and detailed information on study abroad opportunities, admission requirements, and visa procedures.
• Develop personalized study plans and recommend suitable institutions and courses aligned with each student's goals.
• Maintain consistent follow-up communication with prospective students to convert inquiries into confirmed admissions.
• Utilize MS Office, email, social media platforms, and online research tools to support student counseling and outreach efforts.
• Lead and manage a team of 10 counselors, overseeing their daily activities, providing training, support, and performance feedback.
• Create and implement strategies to improve counseling effectiveness and increase student enrollment rates.
• Collaborate with administrative and marketing teams to ensure smooth processing of applications and promote services.
• Handle crisis intervention sensitively when students face challenges during their counseling or admission processes.
• Promote a student-centric environment by demonstrating empathy, active listening, and reflective communication during all interactions.
• Ensure all counseling activities comply with company policies and regulatory standards related to education consulting.
• Monitor trends in study abroad markets and admissions to keep the team well-informed and competitive.
• Participate in regular team meetings and contribute ideas to enhance overall counseling operations.

Experience

1 Year

Apply By

Oct 21, 2026

Required Skills

• Active Listening
• Crisis Intervention
• Communication Skills
• Interpersonal Communication
• Reflective listening
• Study Abroad Knowledge
• Admissions Process Expertise
• Visa Process Understanding
• Computer Literacy
• MS Office
• Sales Skills
• Team Management

Nice to Have Skills

• Empathy Development
• Social Media Management