Truck Dispatcher and Truck Dispatch Sales Representative

Description

Eye Armour Tech (Pvt) Ltd is looking for a motivated and experienced Truck Dispatcher and Truck Dispatch Sales Representative to join our expanding team. This pivotal role bridges dispatch coordination and outbound sales efforts to ensure efficient truck dispatch operations and foster strong business relationships with U.S.-based carriers. The ideal candidate possesses excellent communication skills and a solid grasp of trucking and dispatch processes. With at least two years of relevant experience, they must demonstrate confidence in engaging clients, negotiating service agreements, and driving revenue growth while working independently without team management responsibilities. In this dual-faceted position, the Truck Dispatcher and Truck Dispatch Sales Representative actively conducts outbound and cold calls, identifies new business opportunities, and coordinates dispatch schedules to guarantee timely deliveries. They contribute to business development and operational efficiency by maintaining accurate records, resolving client inquiries, and collaborating with internal teams to optimize logistics workflows. This role demands persistence, sales acumen, and a proactive approach aligned with company goals to support Smartax’s growth in the competitive trucking industry.

Responsibilities

• Conduct outbound calls to potential and existing clients within the trucking industry to generate new business opportunities and maintain strong client relationships.
• Engage in cold calling efforts targeting U.S.-based carriers to promote dispatch services and the company’s sales offerings.
• Communicate clearly and effectively with carriers, brokers, and logistics partners to coordinate truck dispatch operations ensuring timely and efficient deliveries.
• Identify and pursue business-to-business sales leads by applying knowledge of trucking, dispatching industry trends, and market conditions.
• Track and manage client interactions and dispatch schedules using Transportation Management Systems to optimize logistics and enhance customer satisfaction.
• Negotiate service agreements, pricing, and contract terms with carriers and clients consistent with company policies and objectives.
• Maintain detailed and accurate records of sales activities, dispatch assignments, and customer communications within company databases.
• Promptly resolve client inquiries and operational issues, providing professional support that builds trust and strengthens partnerships.
• Collaborate with internal teams to improve dispatch routes, streamline operational workflows, and support overall business growth strategies.
• Stay updated on industry regulations, competitive landscapes, and market trends to adapt sales approaches and dispatch procedures accordingly.

Experience

2 Years

Apply By

Nov 13, 2026

Required Skills

• Route Planning
• Load Coordination
• Customer Relationship Management
• Communication
• Outbound Sales
• Client Relationship Building
• Negotiation Techniques

Nice to Have Skills

• Negotiation
• Sales Strategy
• Transportation Management System (TMS)
• Logistics and Supply Chain Management
• Cold Calling
• Market Research
• Business Development
• Sales Pipeline Management