Laptop Hardware & Software Technicion

Description

Fattani Computers is seeking a dedicated and experienced Laptop Hardware & Software Technician to join our team. This role demands a professional with strong expertise in diagnosing, repairing, and maintaining laptop hardware and software components. The ideal candidate has comprehensive knowledge of multiple laptop brands including Dell, HP, Lenovo, and ThinkPad, and is skilled in Windows 10 and Windows 11 operating systems. Responsibilities focus on ensuring laptop performance quality through thorough hardware testing, software installation, and system optimizations without team management duties. In this role, the technician performs detailed hardware inspections, diagnoses faults, updates BIOS settings, installs and troubleshoots device drivers, and handles software activations and configurations. They execute performance tests and optimize system operations to deliver fully functional laptops. Strong problem-solving abilities and hands-on experience with laptop components such as SSDs, RAM, batteries, displays, and connectivity devices are critical. The candidate must maintain a professional approach, work independently, and collaborate effectively within the company to support quality assurance and client satisfaction.

Responsibilities

• Perform comprehensive hardware checking, inspection, and testing of laptops from various brands such as Dell, HP, Lenovo, and ThinkPad.
• Diagnose and troubleshoot hardware faults efficiently to minimize downtime and restore full functionality.
• Install, configure, and troubleshoot Windows 10 and Windows 11 operating systems, ensuring correct activation and licensing.
• Manage the installation, updating, and troubleshooting of device drivers and related software components.
• Configure and update BIOS/UEFI settings, perform BIOS upgrades, and resolve any associated issues.
• Test and validate hardware components including SSDs, RAM, keyboards, batteries, displays, and motherboards for performance and reliability.
• Optimize laptop performance by tuning system settings and conducting quality assurance checks before delivery to clients.
• Install, configure, and activate Microsoft Office products ensuring proper integration with the system.
• Troubleshoot connectivity issues involving Wi-Fi, Bluetooth, audio, and camera devices to ensure seamless user experience.
• Perform data backup, format drives when necessary, and install required software applications to prepare laptops for use.
• Maintain a high level of professionalism, punctuality, and effective communication with colleagues to support team goals.
• Document all hardware and software repairs accurately and maintain inventory of tested components.

Experience

4 Years

Apply By

Dec 9, 2026

Required Skills

• Operating System Installation and Troubleshooting
• Windows Troubleshooting
• BIOS/UEFI Configuration
• Device Driver Installation And Troubleshooting
• laptop checker
• Hardware component testing and validation
• Windows Activation Troubleshooting
• Hardware Diagnostics
• System Optimization

Nice to Have Skills

• Microsoft Office Installation And Configuration
• Connectivity Troubleshooting