Salon Manager
Fayakoon Engineering Pvt Ltd
PKR 60,000 • Published Date: • Lahore, Pakistan (On-Site)
Description
Fayakoon Engineering Pvt Ltd seeks an experienced and responsible Salon Manager to oversee all aspects of daily salon operations. This pivotal role requires managing a team of 20 persons to ensure smooth and efficient business performance. The Salon Manager will handle daily sales closing, cash and payment reconciliation, and maintain accurate sales and expense records. Additionally, the role involves monitoring and controlling operational expenses, managing inventory and salon supplies, supervising staff attendance and performance, and ensuring excellent customer service to enhance client satisfaction and retention. The ideal candidate possesses strong organizational and communication skills, expertise in cash handling and expense control, and a basic understanding of Excel or accounting software. The Salon Manager plays a key role in preparing daily, weekly, and monthly sales and expense reports, enabling informed decision-making to drive salon profitability. Leadership and team management are essential as the candidate guides and motivates the staff to maintain high standards and deliver exceptional service consistently.
Responsibilities
- Oversee daily salon operations to ensure efficient and smooth workflow.
- Manage a team of 20 staff members including scheduling, supervision, and performance evaluation.
- Handle daily sales closing processes and perform cash and payment reconciliation accurately.
- Maintain detailed and accurate sales and expense records to support financial transparency.
- Monitor and control operational expenses to optimize cost-efficiency.
- Manage inventory and salon supplies, ensuring timely ordering and stock control to prevent shortages or excess.
- Supervise staff attendance ensuring adherence to schedules and timely presence.
- Ensure high-quality customer service by implementing standards and addressing client feedback promptly.
- Prepare and analyze daily, weekly, and monthly sales and expense reports to support business decisions.
- Collaborate with the marketing team to develop and implement sales and promotional strategies.
- Ensure compliance with health and safety regulations within the salon environment.
- Train and develop staff to enhance their skills and service delivery.
- Resolve customer complaints and conflicts professionally to maintain a positive salon reputation.
- Coordinate budget management to align expenses with revenue goals.
- Utilize basic Excel or accounting software to maintain financial records and reporting.
Experience
5 Years
Apply By
Required Skills
- Customer Service Management
- Inventory Control
- Staff Scheduling
- Sales and Marketing
- Budget Management
- Point of Sale (POS) Systems
- Cash Handling
- Expense Control
- Team Leadership
Nice to Have Skills
- Excel
- Accounting Software
- Staff Training and Development
- Health and safety compliance
- Customer Complaint Resolution
- Performance Evaluation