Customer Sales Representatives
Flow Desk
Published Date: • Islamabad, Pakistan (On-Site)
Description
Flow Desk is seeking motivated Customer Sales Representatives to join our team at the Shabeer Plaza location in Rawalpindi. This full-time role operates Monday through Friday from 2:00 PM to 10:00 PM and offers a competitive salary with uncapped commissions based on experience and performance. Candidates should have at least one year of experience and be comfortable working in a target-driven environment, using their strong English communication and basic computer skills to effectively engage with customers. The role does not involve managing a team but requires dedication to achieving individual sales goals and contributing to the overall success of the company's voice agent campaigns. Successful candidates will demonstrate excellent interpersonal abilities, work well under pressure, and show commitment to meeting key performance indicators while representing Flow Desk professionally.
Responsibilities
- Handle inbound and outbound customer calls in accordance with MVA and F.E campaign protocols
- Deliver exceptional customer service by actively listening and responding to customer needs
- Effectively communicate product information and benefits to customers in clear and fluent English
- Meet or exceed daily and monthly sales targets and key performance indicators
- Utilize basic computer skills to update customer records and manage sales documentation
- Maintain adherence to company policies, procedures, and quality standards during customer interactions
- Address and resolve customer inquiries or concerns with professionalism and accuracy
- Contribute to team goals through collaboration and sharing of best practices
- Stay informed about product updates, promotions, and campaign details to provide accurate information
- Continuously improve sales techniques and customer engagement skills through feedback and training sessions
Experience
1 Year
Apply By
Required Skills
- Minimum 3 months of call center experience
- Preferably in MVA and F.E campaigns
- Strong English communication skills
- Basic Computer Skills
- Comfortable working with targets and KPIs
Nice to Have Skills
- Customer Relationship Management
- Sales techniques
- Problem Solving
- Time management
- Active Listening