Umrah Sales

Description

Flying World Travel seeks an experienced Umrah Sales professional to join our team and support our mission to provide outstanding travel experiences. The ideal candidate brings at least three years of experience in the Umrah travel sector and demonstrates a strong ability to customize Umrah packages tailored to individual customer needs. This role requires comprehensive knowledge of the travel industry, especially familiarity with accommodations in Makkah and Madina, to ensure clients receive top-quality services and well-planned itineraries. The candidate utilizes thorough market research and competitive pricing strategies to attract and retain customers while maintaining excellent communication and negotiation skills throughout the sales process. In this role, the Umrah Sales specialist works directly with customers to understand their requirements, prepare accurate quotations, and develop detailed travel itineraries that align with their individual preferences and religious obligations. The position involves managing customer relationships through CRM tools to ensure satisfaction and loyalty. Although this role does not include team management responsibilities, it requires strong self-motivation, organization, and the ability to collaborate with various departments to coordinate successful travel plans.

Responsibilities

• Engage with potential and existing customers to understand their needs and customize Umrah travel packages accordingly.
• Prepare detailed and accurate quotations based on customer requests, market trends, and pricing strategies within the travel industry.
• Conduct comprehensive market research to identify new opportunities, competitive pricing, and trends in the Umrah travel sector.
• Plan and coordinate complete Umrah itineraries, including accommodation arrangements in Makkah and Madina, transportation, and other relevant travel services.
• Maintain and update customer information using CRM systems to enhance service quality and foster long-term relationships.
• Negotiate with hotels, transportation providers, and other vendors to secure the best pricing and service terms.
• Provide accurate and up-to-date information to customers regarding travel requirements, regulations, and package options.
• Collaborate with internal teams to ensure seamless delivery of travel services and timely resolution of customer inquiries and issues.
• Achieve sales targets and contribute to the overall growth of Flying World Travel's Umrah business.
• Stay informed about changes and developments in the travel industry and Islamic pilgrimage regulations to ensure compliance and optimal service offerings.

Experience

3 Years

Apply By

Nov 12, 2026

Required Skills

• Sales Negotiation
• Travel Industry Knowledge
• Communication Skills
• Market Research
• Quotation Preparation
• Itinerary Planning
• Customer Relationship Management (CRM)
• Pricing Strategy in Travel Industry
• Customer Service
• Negotiation

Nice to Have Skills

• Organizational Skills