Retail Sales Professional

Description

Foam Package Inc, an authorized Master Molty Foam dealership in Karachi, is seeking a motivated and honest Retail Sales Professional to join its dynamic team. This role focuses on delivering exceptional customer service while driving sales of mattresses and bedding products. The successful candidate will engage customers, assist them in identifying suitable products based on their needs and budget, and achieve monthly sales targets. This position requires strong communication and negotiation skills, alongside a keen understanding of retail sales tactics and showroom operations. The Retail Sales Executive will also maintain accurate sales records, support inventory management, and ensure the showroom is well-organized and welcoming. Candidates with at least two years of retail sales experience, preferably in mattresses or home furnishings, will thrive in this role. This position offers a full-time opportunity with performance-based bonuses, professional development, and potential career advancement within the company for high-performing individuals. Although no team management responsibility is involved, this role is key to improving the overall customer experience and meeting business growth targets

Responsibilities

• Greet customers warmly and provide personalized assistance to help them select mattresses and bedding products suitable for their preferences and budget.
• Develop and maintain comprehensive product knowledge to effectively communicate features, benefits, and pricing to customers.
• Consistently achieve or exceed monthly sales targets contributing to overall showroom performance and growth.
• Build and maintain strong relationships with customers through follow-ups and by addressing inquiries received in person, by phone, or via digital platforms like WhatsApp.
• Handle transactions accurately using point-of-sale systems, manage cash handling processes, and perform cash drawer reconciliation and balancing.
• Assist customers with returns, exchanges, and refunds following company policies to ensure customer satisfaction.
• Support inventory management activities including stock taking, product restocking, and organizing the showroom to enhance product visibility and customer experience.
• Coordinate and participate in product demonstrations and occasionally assist with moving or rearranging mattresses and other showroom items, ensuring customer safety and comfort.
• Maintain accurate sales documentation and records to support reporting and business analysis.
• Take initiative in daily showroom operations, maintaining cleanliness, visual merchandising standards, and overall presentation of the retail space.
• Provide valuable feedback to management regarding customer preferences, product demand trends, and any operational challenges to improve showroom performance.
• Demonstrate a professional and punctual work ethic, showing responsibility and reliability in fulfilling all assigned tasks.
• Continuously improve sales techniques and stay updated with industry trends through training and professional development opportunities.
• Support efforts to engage customers through social media and other online channels to increase brand awareness and generate sales leads.
• Contribute to a positive and supportive work environment by collaborating effectively with colleagues and adhering to company policies.
• Identify opportunities for upselling and cross-selling various products to maximize revenue and enhance customer satisfaction.

Experience

2 Years

Apply By

Dec 13, 2026

Required Skills

• Sales and Product Knowledge
• Customer Relationship Management
• Negotiation
• Communication
• Product Demonstration And Cross-Selling
• Returns, Exchanges, and Refund Processing
• Returns And Exchanges Processing
• Retail Operations
• Visual Merchandising
• Upselling and Cross-Selling
• Sales Target Achievement
• Cash Handling
• Point-of-sale (POS) Systems
• Customer Service

Nice to Have Skills

• Inventory Management
• Cash Drawer Reconciliation and Balancing
• Time management