Sports Club Manager
Forty Love
PKR 70,000 • Published Date: • Islamabad, Pakistan (On-Site)
Description
Forty Love, a premium padel and lifestyle club in Islamabad, is seeking a motivated and experienced Sports Club Manager to oversee daily club operations and drive business growth. The ideal candidate will be responsible for managing all aspects of the club including court bookings, facility maintenance, and staff supervision. Leading a team of six people, the manager ensures smooth operations, excellent customer service, and a high-quality experience for all members and guests. The role requires a strong focus on customer relationship management and operational efficiency to enhance member satisfaction and increase club revenue. This position involves coordinating diverse activities such as tournaments, coaching programmes, corporate events, and brand activations, while maintaining the club’s standards of cleanliness and professionalism. The manager will also handle budgeting and financial reporting to monitor revenue and expenses. A flexible availability is necessary, including working during evenings and weekends, to meet the dynamic needs of the club’s community. This full-time role offers a competitive salary with performance-based incentives and opportunities for professional growth within a dynamic and vibrant environment.
Responsibilities
- Manage daily operations of the sports club, including court bookings and facility maintenance.
- Supervise and lead a team of six staff members, including scheduling and performance management.
- Ensure excellent customer service by building and maintaining strong relationships with club members and guests.
- Oversee budgeting, financial management, and reporting to monitor club revenue and expenses.
- Develop and implement strategies to increase court bookings, memberships, and overall club revenue.
- Coordinate and manage tournaments, coaching programmes, corporate events, and brand activations to engage members and promote the club.
- Maintain high standards of cleanliness, professionalism, and safety throughout the club facilities.
- Handle customer feedback and resolve issues promptly to ensure a positive member experience.
- Monitor operational performance metrics and implement improvements to enhance club efficiency.
- Collaborate with vendors and service providers to support club activities and maintenance.
- Ensure compliance with all relevant health and safety regulations and club policies.
- Prepare regular reports on club performance and present findings to senior management.
- Manage inventory and procurement of supplies necessary for daily operations.
Experience
1 Year
Apply By
Required Skills
- Customer Service
Nice to Have Skills
- Sports Club Operations Management
- Budgeting and Financial Management
- Facility Management
- Staff Leadership And Scheduling
- Event Planning and Management
- Customer Relationship Management
- Budgeting and Financial Reporting
- Communication
- Organisational skills
- Leadership
- Problem Solving
- Time management