Bussiness Development Officer

Description

Forum BPO is seeking a motivated Business Development Officer to join our dynamic team. This role focuses on expanding our client base and driving revenue growth through proactive lead generation and relationship building. The ideal candidate has 1 to 2 years of experience in B2B sales or business development, possesses excellent communication skills, and demonstrates confidence and self-motivation. This position requires working the 3:00 PM to 11:00 PM shift and involves collaborating closely with internal teams to create and implement effective sales strategies that meet set targets. In this role, you will not be managing a team but will work independently to identify new business opportunities and nurture relationships with prospective and existing clients. Strong negotiation and problem-solving skills are essential for success, along with the ability to use CRM and other sales tools effectively. You will play a key role in contributing to our company’s growth by maintaining a client-focused approach and delivering high-quality service aligned with Forum BPO's standards.

Responsibilities

• Generate leads through research, networking, and outreach efforts to identify potential clients.
• Build and maintain strong relationships with clients to understand their needs and provide tailored solutions.
• Develop and execute sales strategies to achieve and exceed business development targets.
• Conduct persuasive presentations and negotiations to secure new contracts and partnerships.
• Collaborate with internal teams to ensure seamless onboarding and satisfaction of new clients.
• Maintain accurate records of client interactions and sales activities using CRM software.
• Continuously monitor market trends and competitor activities to identify new opportunities.
• Address client queries and resolve issues promptly to ensure a positive experience.
• Demonstrate self-motivation and a target-oriented mindset to meet organizational goals consistently.
• Adapt to the assigned work shift of 3:00 PM to 11:00 PM and perform duties efficiently within this timeframe.

Experience

1 Year

Apply By

Nov 8, 2026

Required Skills

• Lead Generation
• Client Relationship Management
• Sales Strategy Development
• Communication
• Negotiation
• Target Orientation

Nice to Have Skills

• Persuasion
• Problem Solving
• CRM Software
• Interpersonal skills
• Time management