Counter sales executive

Description

Four Core Security is seeking a dedicated Counter Sales Executive to operate efficiently at the point of sale and provide outstanding customer service. The ideal candidate is responsible for managing sales transactions using the company's ERP software, attending to walk-in customers, and understanding their product needs with accuracy and care. This role requires strong communication skills and the ability to recommend suitable products while maintaining detailed and accurate stock records. The Counter Sales Executive plays a vital role in ensuring customer satisfaction and supporting the company's sales goals by consistently building lasting relationships with customers. This position requires the candidate to handle cash and electronic payments, issue receipts, and coordinate with the store or warehouse to confirm product availability and delivery schedules. The candidate must keep the counter area neat and well-organized, presenting the company professionally to all customers. The role demands at least 2 years of relevant experience and operates independently without managing a team. Attention to detail, excellent customer relationship management, and familiarity with point of sale systems are essential to excel in this role.

Responsibilities

• Operate the counter sales process efficiently within the company's ERP software system.
• Attend to walk-in customers promptly and accurately identify their product requirements.
• Recommend appropriate products based on customer needs and provide detailed product information.
• Prepare accurate quotations and invoices, and process all sales transactions through the ERP system.
• Maintain up-to-date and precise stock records and product information to ensure seamless operations.
• Handle cash and electronic payments securely and issue receipts for all transactions.
• Ensure a high level of customer satisfaction by delivering excellent service and building long-term relationships.
• Coordinate effectively with the store or warehouse team to verify product availability and manage delivery schedules.
• Keep the counter area clean, organized, and presentable to create a welcoming environment for customers.
• Assist with inventory counts and report discrepancies to the relevant department.
• Follow company policies and procedures to maintain operational standards and compliance.
• Provide feedback from customers to management to help improve products and services.

Experience

2 Years

Apply By

Oct 28, 2026

Required Skills

• Customer Relationship Management
• Point of Sale (POS) Systems
• Product Knowledge
• Cash Handling
• Communication Skills

Nice to Have Skills

• Inventory Management
• Sales reporting