Phone Banking Officer
Fulcrum Pvt Ltd
PKR 55,000 • Published Date: • Lahore, Pakistan (On-Site)
Description
Fulcrum Pvt Ltd is seeking a diligent and customer-focused Phone Banking Officer to join our team. This position involves managing customer interactions primarily through telephone communication, maintaining strong customer relationships, and ensuring efficient handling of banking inquiries.ย
Responsibilities
๐
๐ฎ๐ฅ๐๐ซ๐ฎ๐ฆ ๐ข๐ฌ ๐๐ข๐ซ๐ข๐ง๐ ๐๐จ๐ซ ๐ข๐ญ๐ฌ ๐๐ฅ๐ข๐๐ง๐ญ โ ๐๐๐๐๐ ๐๐๐๐๐๐๐ ๐๐
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๐๐๐๐ | ๐๐ง๐ฌ๐ข๐ญ๐
We are looking for a Phone Banking Officer to join our client's team.
Location: Cantt, Lahore
Salary: PKR 55,000
Education: Bachelorโs Degree
๐๐๐ฒ ๐๐๐ฌ๐ฉ๐จ๐ง๐ฌ๐ข๐๐ข๐ฅ๐ข๐ญ๐ข๐๐ฌ:
Handle customer calls and provide accurate information.
Resolve customer queries and complaints professionally.
Assist customers with banking products and services.
Maintain proper records of customer interactions.
Follow company policies and service standards.
Ensure a positive customer experience.
๐๐๐ช๐ฎ๐ข๐ซ๐๐ฆ๐๐ง๐ญ๐ฌ:
Bachelorโs degree from a recognized institution.
Good communication and interpersonal skills.
Fluent in English and Urdu.
Customer-focused and professional attitude.
Basic computer and MS Office skills.
Fresh graduates with good communication skills are encouraged to apply.
Experience
Fresh
Apply By
Required Skills
- Basic Computer Skills
- MS Office
Nice to Have Skills
- Customer Relationship Management
- Effective Communication
- Telephone Etiquette
- Team Leadership
- Problem Solving
- Compliance Awareness