Medicare Verifiers/Self-Verifiers

Description

Futures BPO is seeking dedicated Medicare Verifiers/Self-Verifiers with a minimum of two years of Medicare experience to join our dynamic team. This role focuses on verifying Medicare information accurately and efficiently while supporting outbound Medicare campaigns, including the Annual Election Period (AEP). The ideal candidate thrives in a fast-paced BPO environment and demonstrates strong sales and closing abilities to meet and exceed targets. Excellent English communication skills are essential to interact effectively with clients and customers during the verification process. This position operates during night hours, specifically from 7 PM to 5 AM, to accommodate campaign and client needs. The Medicare Verifiers/Self-Verifiers play a crucial role in ensuring accurate Medicare verification and supporting the sales process. Candidates must be highly motivated, target-driven, and comfortable working independently without team management responsibilities. Working in this role requires flexibility, attention to detail, and the ability to adapt quickly within a high-volume, deadline-driven setting. Prospective employees should be prepared to manage time effectively during the night shift and consistently deliver exceptional performance to support the company’s Medicare-related projects.

Responsibilities

• Verify Medicare eligibility and related information by reviewing documentation and coordinating with clients.
• Conduct outbound calls as part of Medicare campaigns, including the Annual Election Period, ensuring clear communication and accurate data gathering.
• Maintain up-to-date knowledge of Medicare policies, procedures, and guidelines to ensure compliance and accuracy.
• Utilize strong sales and closing skills to guide customers through verification and enrollment processes while achieving set targets.
• Document all verification activities accurately using company systems and maintain confidentiality of sensitive information at all times.
• Adapt to and perform efficiently within a fast-paced BPO environment, managing multiple tasks and deadlines effectively.
• Collaborate with internal teams to resolve Medicare-related issues and escalate concerns when necessary.
• Work night shifts from 7 PM to 5 AM with a demonstrated commitment to punctuality and consistent attendance.
• Continuously update skills and knowledge through training and professional development opportunities.
• Implement feedback and optimized processes to enhance verification accuracy and customer experience.

Experience

2 Years

Apply By

Oct 21, 2026

Required Skills

• Medicare verification
• Sales techniques
• Communication Skills
• Attention to detail

Nice to Have Skills

• Medicare policies
• Customer Service
• Time management
• Data Entry
• BPO Environment Adaptability