USA Truck Dispatcher

Description

As a Truck Dispatcher at Grab Torque, you play a crucial role in coordinating efficient transportation operations by managing load planning, route scheduling, and driver assignments. Your focus is to ensure the timely pickup and delivery of freight while maintaining clear communication with customers and drivers. You will utilize Transportation Management Systems and load board platforms to optimize load sequencing and freight rate negotiations, ensuring operational efficiency and customer satisfaction. This position requires strong communication skills and a good understanding of the truck dispatching process, with priority given to candidates with prior experience. In this role, you handle freight order processing, including documentation such as bills of lading and proof of delivery. You analyze freight rates and lane options to maximize profitability and optimize routes for cost and time savings. Working at Grab Torque means contributing to a dynamic logistics environment where attention to detail and organizational skills are essential to managing multiple shipments simultaneously. Although this position does not involve team management, it requires the ability to independently handle dispatch assignments and foster smooth collaboration between drivers and customers.

Responsibilities

• Plan and assign loads to drivers based on freight requirements, ensuring timely pickups and deliveries.
• Coordinate with customers and drivers to communicate load details, delivery schedules, and any changes.
• Utilize Transportation Management Systems (TMS) and load board platforms like DAT to search and book loads effectively.
• Analyze freight rates and lane options to negotiate competitive pricing and optimize profitability.
• Manage electronic documentation including electronic bills of lading (eBOL) and proof of delivery (ePOD).
• Optimize route planning and load sequencing to reduce transportation costs and improve delivery speed.
• Process freight orders accurately, maintaining up-to-date records and ensuring compliance with shipping regulations.
• Monitor driver status and progress, adjusting dispatch assignments as necessary to address delays or changes.
• Collaborate with the operations team to resolve issues related to freight handling and shipment tracking.
• Maintain strong communication channels to support safety and customer satisfaction throughout the transportation process.

Experience

1 Year

Apply By

Dec 13, 2026

Required Skills

• Route Planning
• Time management
• Communication
• Freight Rate Analysis
• Load Board Search And Booking
• Route Optimization and Load Planning
• DAT One
• Load Board Platforms
• Transportation Management Systems (TMS)
• DAT
• Customer And Driver Communication
• Freight Rate Negotiation
• Driver Dispatching
• load planning

Nice to Have Skills

• Load Planning and Dispatch Assignment
• Freight Order Processing and BOL/POD Documentation
• Freight Rate and Lane Analysis
• Electronic Bill of Lading (eBOL) and Proof of Delivery (ePOD) Management
• Load Sequencing and Optimization
• Problem Solving