Deputy Test Centre Administrator
HRSG Outsourcing Pvt Ltd
PKR 130,000 • Published Date: • Karachi, Pakistan (On-Site)
Description
HRSG - Innovative Business Solutions is currently hiring for the following position for one of its clients.
Industry: Multinational English Language Institute
Location: Karachi (Clifton)
Job Type: Permanent Requirement
No of Position: 01
Qualification:
✔️ Educated to Bachelor’s Degree level or Equivalent in Business Administration.
Experience:
✔️ At least 02 Years of Experience in Test Centre Administration, International Education, or Testing Services, or Equivalent Relevant Experience.
Responsibilities
Description:
✔️ Provide clear, comprehensive advice to general enquirers and ensure that more complex enquiries are forwarded to the correct person for a response.
✔️Ensure all test candidates receive exemplary customer experience at every contact point before, during and after sitting the IELTS test.
✔️Provide regular management and financial reports on testing as required. Statistical analysis of centre data to monitor and identify candidate trends including centre candidate targets.
✔️Ensure both test centres and offsite testing operations are managed within the IELTS operating procedures.
✔️ Centers receive exemplary customer experience at every contact point before, during and after sitting the IELTS test.
✔️ Oversee management of the tests conducted in the applicable test centre.
✔️ Financial reporting and invoicing is conducted accurately and on time.
Experience
2 Years
Apply By
Required Skills
- Examination Administration
- Test Scheduling And Coordination
- Exam Security And Confidentiality
- Candidate Customer Service
Nice to Have Skills
- Reporting and Financial Management
- Data Analysis
- Team supervision
- Communication Skills