Customer Sales Representatives

HrxCels

PKR 30,000 • Published Date: • Rawalpindi, Pakistan (On-Site)

Apply Now

Description

HRXcel seeks motivated Customer Sales Representatives to enhance its customer engagement and sales efforts in Rawalpindi. This full-time, onsite position requires professionals with strong communication skills, experience in managing inbound and outbound voice campaigns, and a firm understanding of Motor Vehicle Authority (MVA) registration and titling workflows. Working the night shift from 7:00 PM to 4:00 AM, representatives contribute to organizational goals by delivering customer service excellence, achieving sales targets, and supporting campaign objectives. The role focuses on lead qualification and negotiation while ensuring thorough motor vehicle document verification to facilitate accurate and efficient registration processes. In this position, representatives handle high-volume customer interactions, maintaining professionalism under performance pressure. They use basic computer skills to record data and track key performance indicators. While this role does not involve team management responsibilities, it offers ample opportunity for professional development and career progression within HRXcel. The supportive work environment encourages learning and consistent improvement to meet and exceed sales and service expectations.

Responsibilities

• Manage inbound and outbound call campaigns focusing on customer sales and Motor Vehicle Authority (MVA) related services.
• Qualify leads effectively to identify potential customers interested in MVA services and related products.
• Conduct negotiation with customers to close sales and secure commitments aligned with company targets.
• Guide customers through MVA registration and titling workflows, ensuring clarity and compliance throughout the process.
• Verify motor vehicle documents accurately to prevent errors and ensure regulatory adherence.
• Meet assigned targets, key performance indicators, and performance standards consistently during night shifts.
• Maintain professional and confident communication over telephone calls, promoting a positive customer experience.
• Utilize basic computer applications to log information, update databases, and prepare reports related to customer interactions and sales activity.
• Collaborate with team members and supervisors to optimize campaign strategies and enhance overall effectiveness.
• Adhere to the company's policies, procedures, and work schedule while maintaining punctuality and reliability.
• Continuously update knowledge of products, services, and industry regulations to provide accurate information to customers.
• Participate in training and development sessions to improve product knowledge, sales skills, and customer service techniques.
• Handle customer inquiries, complaints, and feedback professionally and efficiently to foster strong customer relationships.
• Uphold confidentiality and data protection standards when handling sensitive customer information.

Experience

1 Year

Apply By

Required Skills

Nice to Have Skills