CSR
Incorpify
Published Date: • Lahore, Pakistan (On-Site)
Description
We’re Hiring – Customer Sales Representative (CSR). Incorpify is looking for an experienced and motivated Customer Sales Representative to join our sales team at our Lahore office. This is a sales-focused role, where you will communicate with potential customers, understand their requirements, explain our services, follow up with leads, and convert interested prospects into customers.
Responsibilities
- Manage inbound and outbound customer communications via phone, email, or chat with professionalism and clarity.
- Provide accurate information about products and services, responding to customer inquiries promptly and courteously.
- Maintain detailed and accurate records of customer interactions, including data entry and follow-up actions.
- Develop persuasive communication strategies to convince customers and close sales effectively.
- Consistently follow up with potential clients to nurture leads and enhance sales opportunities.
- Utilize basic computer skills to operate customer relationship management systems, update databases, and generate reports.
- Identify customer needs and recommend appropriate solutions to improve customer satisfaction and retention.
- Ensure compliance with company policies and procedures in all customer interactions.
- Handle customer complaints or concerns with patience and professionalism, striving for positive resolutions.
- Collaborate with the sales and marketing teams to align customer feedback with business objectives.
Experience
1 Year
Apply By
Required Skills
- Communication Skills
- Customer Sales Representative
- Sales techniques
Nice to Have Skills
- Data Entry
- Customer Relationship Management (CRM)
- Problem Solving
- Time management