Ebay store Executive

Description

Join iShine Webhouse as an Ebay Store Executive responsible for managing the daily operations of multiple eBay seller accounts with a focus on achieving business goals and leading a team of five members. This role involves conducting in-depth market research, discovering trending and profitable products, and optimizing all aspects of eBay listings including SEO-friendly content creation. You will oversee pricing strategies, inventory management, and order fulfillment processes ensuring timely delivery and excellent customer service throughout the transaction cycle. The position plays a critical role in maintaining account health and compliance with eBay’s policies to maximize sales and customer satisfaction. As a team leader, you will train and supervise the eBay operations team, delegate tasks effectively, and drive productivity. Regular monitoring of sales metrics and preparing performance reports will be essential to inform data-driven decisions and continuous improvement. Strong collaboration with suppliers and fulfillment partners is key to streamlining operations and enhancing service quality. This position requires at least one year of experience and the ability to manage and motivate a dedicated team while staying current with marketplace trends and rules.

Responsibilities

• Manage day-to-day operations for multiple eBay seller accounts, ensuring smooth workflow and operational efficiency.
• Lead, train, and motivate a team of five members, delegating tasks and supporting professional growth.
• Conduct thorough market research and product hunting to identify high-demand and profitable items for listing.
• Analyze product demand, competitor pricing, fees, costs, and profit margins to optimize sales strategies.
• Create, upload, and continuously optimize product listings with SEO-friendly titles and descriptions to improve visibility.
• Oversee pricing, inventory control, and stock availability to ensure accurate representation and timely order fulfillment.
• Process and track customer orders efficiently, coordinating with suppliers and fulfillment teams for prompt delivery.
• Handle customer service inquiries professionally, resolving issues related to returns, refunds, cancellations, and disputes.
• Monitor eBay account health by managing seller performance metrics, reducing defects, and minimizing late shipments.
• Ensure compliance with all eBay rules, guidelines, and policy changes by staying up-to-date with platform updates.
• Track sales performance through regular metrics analysis, identifying opportunities for revenue growth and improved profitability.
• Prepare and present daily and weekly sales and performance reports to stakeholders with actionable insights.
• Collaborate with cross-functional teams including suppliers and fulfillment partners to streamline operations and enhance customer satisfaction.

Experience

1 Year

Apply By

Nov 16, 2026

Required Skills

• eBay Seller Hub Management
• eBay SEO And Keyword Research
• Order Processing and Fulfillment
• Customer Service And Buyer Communication
• Inventory Management
• product research
• Pricing Strategy
• Team Leadership
• Marketplace Policies Compliance

Nice to Have Skills

• Sales Performance Analysis
• Conflict Resolution
• Report Preparation
• Cross-functional collaboration