Teller
Isuzu Lyallpur Motors.
PKR 40,000 • Published Date: • Lahore, Pakistan (On-Site)
Description
The Teller at Isuzu Lyallpur Motors plays a crucial role in managing customer transactions with accuracy and professionalism. This role focuses on handling cash, balancing cash drawers, processing various financial transactions, and providing excellent customer service. The Teller maintains compliance with Know Your Customer (KYC) regulations and ensures attention to detail to minimize errors and support smooth banking operations. This position requires a commitment to delivering efficient and friendly service while safeguarding company assets and maintaining customer trust. Working closely with customers daily, the Teller provides account services, answers questions, and assists in resolving any discrepancies related to transactions. The role demands vigilance in monitoring and verifying transaction processing and adherence to company policies. While this role does not involve managing a team, the Teller collaborates with colleagues and supervisors to uphold operational standards and enhance customer satisfaction.
Responsibilities
- Perform accurate and efficient cash handling and transaction processing in compliance with company procedures.
- Balance cash drawers at the beginning and end of shifts, ensuring all funds are accounted for and discrepancies are resolved.
- Provide excellent customer service by greeting customers, addressing inquiries, and assisting with account-related transactions.
- Adhere strictly to Know Your Customer (KYC) regulations to verify identities and prevent fraudulent activities.
- Maintain attention to detail when processing deposits, withdrawals, transfers, and other financial transactions.
- Identify and report any suspicious activities or irregularities related to transactions and customer accounts.
- Assist customers with account-related questions and provide information on products and services offered by the company.
- Handle customer complaints professionally and work to resolve issues promptly or escalate as necessary.
- Collaborate with team members to ensure efficient operation of the teller department and timely processing of transactions.
- Follow all company policies, procedures, and regulatory requirements to maintain a compliant and secure working environment.
- Maintain confidentiality and security of customer information and financial data at all times.
- Participate in training and development activities to improve skills and stay updated on banking regulations and technologies.
Experience
2 Years
Apply By
Required Skills
- Cash Handling
- Customer Service
- Transaction Processing
- Know Your Customer (KYC) Compliance
Nice to Have Skills
- Cash Drawer Balancing
- Attention to detail
- Communication
- Problem Solving
- Time management