Receptionist

Description

Knox Solar Pvt Ltd is seeking a detail-oriented and personable Receptionist to serve as the first point of contact for visitors and callers. The ideal candidate has at least two years of experience in a reception or administrative role, capable of managing multiple tasks efficiently while maintaining a professional and welcoming demeanor. The Receptionist plays a crucial role in supporting front office operations, managing communications, and ensuring that the administrative flow at the company runs smoothly. This position requires strong organizational skills and a commitment to providing excellent customer service. The successful candidate must be proficient in handling front desk responsibilities including greeting guests, managing incoming calls, and maintaining accurate records. They work closely with various departments to coordinate information and assist in administrative tasks such as data entry and managing help desk ticketing systems. The role requires familiarity with Microsoft Excel and other standard office software. Knox Solar Pvt Ltd values a Receptionist who maintains confidentiality, communicates effectively, and supports the team without managing others, contributing positively to the company's professional environment.

Responsibilities

• Serve as the primary point of contact for visitors and incoming calls, greeting guests in a professional and courteous manner.
• Manage front desk operations including receiving and directing phone calls using the help desk ticketing system and handling correspondence.
• Perform accurate and efficient data entry related to visitor logs, appointment schedules, and records management.
• Maintain and organize physical and electronic records ensuring confidentiality and ease of retrieval.
• Coordinate with internal departments to facilitate smooth communication and reception services.
• Utilize Microsoft Excel to track, update, and report on various administrative and operational activities.
• Handle inquiries from clients, vendors, and employees providing prompt and courteous responses or directing them to the appropriate contacts.
• Ensure the reception area is tidy, welcoming, and stocked with necessary materials to present a professional company image.
• Monitor and manage incoming mail and deliveries, ensuring proper distribution within the company.
• Support general administrative tasks as assigned to assist with office workflow and efficiency.

Experience

2 Years

Apply By

Dec 1, 2026

Required Skills

• Customer Service
• Data Entry
• Records Management
• Help Desk Ticketing Systems
• Microsoft Excel
• Telephone Etiquette
• Office Administration

Nice to Have Skills

• Appointment Scheduling