Telesales

Description

Join Komzy Traders as a Telesales professional responsible for driving sales and customer engagement through outbound and inbound calls. You will lead a team of 10 telesales representatives, guiding them to achieve targeted sales goals by efficiently converting leads into satisfied customers. This role requires excellent communication skills, a solid understanding of sales techniques, and the ability to effectively manage customer relationships. Your expertise in consultative selling and objection handling will help expand our customer base and grow revenue. In this position, you will work closely with the sales team to generate, qualify, and nurture leads primarily using CRM tools such as Salesforce and HubSpot. You will oversee daily team activities including call scripting implementation, call logging, and sales follow-ups. Ensuring high performance and consistent achievement of sales targets while coaching your team to improve their skills and productivity will be key to your success in this leadership role.

Responsibilities

• Lead and manage a team of 10 telesales representatives to meet and exceed sales targets.
• Develop and implement effective sales call scripts to optimize customer engagement and conversion rates.
• Supervise cold calling activities to generate new business leads and qualify prospective customers.
• Provide ongoing training and coaching to team members in consultative selling, objection handling, and CRM usage.
• Monitor and analyze team performance metrics and sales data to identify opportunities for improvement.
• Ensure accurate CRM management including sales lead entry, call logging, and follow-up scheduling using platforms such as Salesforce and HubSpot.
• Build and maintain strong customer relationships through professional phone communication and consistent sales follow-ups.
• Collaborate with marketing and sales teams to develop lead generation strategies and align telesales efforts with company objectives.
• Resolve customer objections and issues promptly while maintaining a professional and courteous demeanor.
• Report on team activities, sales progress, and market feedback to senior management.

Experience

1 Year

Apply By

Nov 28, 2026

Required Skills

• Lead Generation
• Customer Relationship Management
• Team Leadership
• CRM Lead Management (Salesforce, HubSpot)
• Phone Communication
• Sales follow-up
• CRM management
• Lead qualification

Nice to Have Skills

• Objection Handling
• Consultative Selling
• CRM Call Logging
• Sales call scripting
• Performance Management
• Training and coaching
• Cold Calling
• Time management
• Data Analysis