Real Estate Operations Specialist
KZM Solutions
PKR 45,000 • Published Date: • Karachi, Pakistan (Hybrid)
Description
Job description:
Company: KZM Solutions
Client: South Florida Real Estate & Investment Firm
Schedule: Mon–Fri, 20 hrs/week
ABOUT THE ROLE
We are hiring a proactive Real Estate Operations Specialist to manage back-office systems, transaction timelines, seller outreach, and property investment admin for a top-producing South Florida real estate firm.
As the lead agent is frequently in the field, you will act as the operational anchor—ensuring contracts stay compliant, databases remain current, and lead follow-ups happen without delay.
Responsibilities
CORE RESPONSIBILITIES
● Transaction Coordination:
- Track critical Florida FAR/BAR contract dates (escrow deposits, inspection windows, financing, HOA/condo approvals, closing).
- Organize executed contracts and disclosures in Dotloop / SkySlope.
- Follow up with lenders, title companies, inspectors, and co-op agents to keep closings on schedule.
● CRM Operations in KW Command:
- Clean, tag, and update contact records and lead sources in KW Command.
- Monitor buyer/seller pipelines in Opportunities & Timeline; flag stalled deals.
- Build and execute Smart Plans (neighborhood nurtures, drip sequences) and manage Twilio SMS follow-ups.
● Expired Listing Outreach:
- Conduct phone, SMS, and email outreach to expired listings using approved scripts.+
- Answer homeowner questions, handle objections, and book consultations for the lead agent.
- Log all touchpoints and notes in KW Command daily.
● Investment & Property Admin:
- Coordinate email communications with lenders, contractors, architects, and municipal contacts.
- Assemble property records and financial files for commercial and private loan applications.
- Maintain tenant logs, track rent payments, and coordinate vendor repair requests.
● Daily Check-In & Recap:
- Maintain Slack/WhatsApp availability during shift hours.
- Submit a written recap by detailing completed tasks, urgent items needing signatures, vendor follow-ups, and next-day priorities.
REQUIREMENTS
● Experience: 1+ years in US real estate operations, transaction coordination, or an
ISA/admin role.
● Contract Knowledge: Working understanding of Florida FAR/BAR contract timelines.
● English Fluency: Excellent written and spoken English for professional communication
with US vendors, homeowners, and lenders.
● Outreach Comfort: Confident making outbound calls and texts to prospective sellers.
● Tech Stack (Preferred): KW Command (SmartPlans, Opportunities, Twilio), Dotloop,
SkySlope, ShowingTime, Canva, and Google Workspace.
GOOD TO KNOW
● Non-licensed administrative support role (no contract negotiation or legal advice).
Experience
1 Year
Apply By
Required Skills
- Property Management
- Real Estate Regulatory Knowledge (Florida FAR/BAR)
- English Communication
- KW Command CRM Management
- Dotloop Transaction Management
- Real Estate CRM Administration (Follow Up Boss, Salesforce)
- Listing and Client Record Synchronization
- Digital Document Execution and Compliance Workflows
- Real estate milestone, contingency, and compliance tracking
- Dotloop and SkySlope transaction-platform proficiency
- Lease Administration
- Contract-to-Close Workflow Administration
- Real Estate Transaction Coordination
- Docusign
- Skyslope
- Dotloop
- MLS and CRM Data Management
- Document Management And Compliance
Nice to Have Skills
- DocuSign eSignature Administration
- Expired Listing Outreach
- Vendor communication
- Financial Reporting and Budgeting
- Checklist-based quality control and exception tracking
- Real Estate Transaction File Auditing
- Data Validation and Deduplication Workflows
- Real Estate Transaction Management Platforms
- DocuSign and Authentisign electronic-signature routing